[Resolved]  Indian Postal Services — mental ,financial harrasment due to inefficency in providing paid services

Indian Postal Services — Physical, Mental & Financial harrashment by Postal Services

ref no complaints /PLI/09/409 dtd. 29/04/2009
Sub: Dissatisfaction over the payment order No BH/ 774-U Date: Nil of Dy. Divn. Manager (PLI)
I was having a Postal Life Insurance Policy No. BH/774-U. maturity date was 31/12/2005. But actually payment was done after 517 days. Against my complaints, I am in receipt of a payment order No: BH/774-U Date: Nil of the Dy. Divisional Manager, (PLI) C/o CPMG, Bhopal, for an amount of Rs. 14, 761/- towards interest on late payment of the maturity value of the PLI Policy No BH/774-U @ 8% per annum from 31/12/2005 till 02/06/2007(marked as “Duplicate Not for payment”). Physical payment has not been received till the issuance of this letter (i.e. 04/04/2009). I had telephoned C.P.M.G. Orissa Circle, Bhubaneswar’s office and gathered that they have not received the original payment order. I had faxed my copy to them. But they will act only after the receipt of the original payment order.
Being aggrieved by the above-mentioned payment order, I am writing the following few lines seeking justice from your end at the earliest, because that order has got the following demerits:
1. Rate of interest towards late payment has been given only @ 8% pa whereas Postal Department claims @ 24% pa from a defaulter. I should also get @ 24% interest per annum, because in this case, Postal Department is the defaulter.
2. Financial Parameters, though not up to the legitimate right of the undersigned, somehow considered till 02.6.07. But interest for the period from 03/06/2007 till the date of actual payment has not been considered.
3. Interest on the amount as calculated on the basis of the demand under sl. No.1 from 02/06/07 till the date of actual payment.
4. Furthermore, the amount of physical harassment, mental agony for a period of more than 1190 days has not been translated into financial terms and cost of stationary, drafting, typing, printing charges, forwarding charges & Cost of engaging Advocate has also not been considered on the above payment order. The above terms altogether, hereinafter, would be called as “compensation” for all practical purposes.
However, I am going to take this amount of the above-mentioned pay order “under protest” with a hope that your good-self would be kind enough to consider my case sympathetically and help me in getting justice from your end at the earliest.
I contacted several times at Bhubaneswar office, Orissa circle. But that office told “no payment would be done by them against any late payment." Strong action to be taken against that office also.

i have a postal saving account in kply and i went last week for closure of the account but the lady staff in hte account section is very harsh to me she waited me in the counter for 15 minutes their is no other in the counter after that she said u come in the evening for money .and very harsh behaviour after one hour she give the payment .it is happened in kanjirapally post office in kottayam district .if the customer care of the staff is like this we must think a second time to invest in post office

SIr,
I don't know where i have to lodge this following complain. So I have writting this problem to you which I have faces.

ion[protected] I have visited to Shyambazar Post Office (Contacted to Woman Post Master) and Yogajog Bhawan to attested my certificates for competition examination. But unfortunately they have told me that the Gazettated Officers have no time to attend or sign the certificates of ordinary people. If you bring any reference (of some high profile peole) then they can sign or attested my certificates.

Sir if you kindly told me where I will go and attested my certificates (which is mandatory for Gazetted Officers).

I had visited to post offices because the Post Office is the only cetral Government organisation / authority where the ordinary people contacted everyday and every second of their precious life.

If there is any wrong for this type of complain then I am very sorry.

If you know where I should write this type of complain please give the full contact address.

A.Ghosh
35, C.R.Avenue, Kolkata - 700012
M.: [protected]

Respected Sir,

I, Udayan Bal writing this complaint on behalf of my innocent sister Udita Bal. My sister misplaced/ lost her MIS Book with NABAGRAM POST OFFICE, DIST-HOOGHLY, WEST BENGAL, PIN CODE - 712 246 few months ago. Just after loosing the said document she intimated the sub-postmaster and made FIR, Application as per his advise. Enquiry from your department was made more than one and half month ago. From responsible postal agents of Nabagram Post Office we are informed that the entire duplicate issue process of the said MIS Book is completed by your department through Serampore Post Office and the New Fresh Duplicate pass book is ready for delivery with Nabagram Post Office for many days. Inspite of that Mr. Swapan Das, Sub-Post Master of Nabagram Post Office is harrasing my sister for many days. He had already given 7 to 8 dates for delivery the said MIS Book and failed by giving bogus reasons. My sister is suffering both mentally and financially due to that wicked person. I am sure that it is a matter o[censored]nder table money demanding.

Therefore I, request your goodself to look into the matter urgently and relief my sister from this painful harrasment.

Best regards,

Udayan Bal