[Resolved]  Indian Railway E Tickets — Refund of cancelled e Ticket

I would like to complaint against irctc service for not responding for email regarding refund of cancelled e-tickets. Due to thier poor service my refund amount is not yet recieved, i am not able to trace the refund amount. In case it is refunded, then there is no proof on agent irctc login on cancelled ticket history...
Regards
Jagdish
[protected][protected][protected][protected]
From: [protected]@hotmail.com
To: [protected]@irctc.co.in
Subject: FW: [Fwd: Fwd: Refund of cancelled tickets]
Date: Tue, 26 May 2009 16:21:16 +0530

Dear sir/Madam,

This was the 4th remainder mail for refund of cancelled tickets. we are waiting for your immediate reply

Thanks & Regards

Jagdish Shetty





[protected][protected][protected][protected]
Date: Mon, 25 May 2009 20:33:27 +0530
Subject: Fwd: FW: [Fwd: Fwd: Refund of cancelled tickets]
From: [protected]@gmail.com
To: [protected]@irctc.co.in
CC: [protected]@hotmail.com


Please refer below mail .
PNR No .[protected]
As per below mail from irctc the above pnr no ticket was cancelled on 27th April 09 & amount is refunded. But in actual we have not recived any refund amount & the above pnr no is not showing in our cancelled ticket list history.
Your kindly requested to look in the matter urgently & refund the amount with payment details.

Reagdrs

Shree Mayee Tours & travells.
ITZC 5051


[protected] Forwarded message[protected]
From: Jagdish shetty <[protected]@hotmail.com>
Date: Wed, May 13, 2009 at 11:55 AM
Subject: FW: [Fwd: Fwd: Refund of cancelled tickets]
To: [protected]@gmail.com




Please see the mail below...
please revert immediatly in case in any querry...

Regards

Jagdish Shetty
[protected]


[protected][protected][protected][protected]



[protected][protected][protected][protected]
Date: Tue, 12 May 2009 11:08:21 +0530
From: [protected]@irctc.co.in
To: [protected]@hotmail.com
Subject: [Fwd: Fwd: Refund of cancelled tickets]

Dear Customer,


We would like to inform you that while booking pnr no. [protected] payment has been done from ITZ CASH CARD, so your amount has been refunded to the same card on 27/04/09.


PNR Number [protected] Transaction Id [protected]
Payment Option ITZ CASH CARD
Refund Details
Sr# REFUND AMOUNT STATUS SETTLEMENTID ACTUAL REFUND DATE
1 2034.00 Refunded PMGW[protected] 27-apr-2009 12:00:00 AM



Regards,
Jatinder Kaur

-------- Original Message -------- Subject: Fwd: Refund of cancelled tickets
Date: Mon, 11 May 2009 12:11:30 +0530
From: [protected]@irctc.co.in






Dear Team,
Plz look into the matter.
PNR NO : [protected]
e-mail id : <[protected]@hotmail.com>




Thanks & Regards,
Preeti
[protected]@irctc.co.in
www.irctc.co.in
[protected]



----- Forwarded message from [protected]@hotmail.com -----
Date: Mon, 11 May 2009 12:02:07 +0530
From: Jagdish shetty <[protected]@hotmail.com>
Subject: Refund of cancelled tickets
To: Railway <[protected]@irctc.co.in>




Dear Sir/Madam,

I have boooked e ticket of 25th April on opening day of booking through a agent. Status was waiting list... This ticket was not get confirmed till date of journey & get cancelled during chart pepartation by befault as per railway rule. All passangers have taken general ticket & travelled... While asking refund of this ticket with agent he is not aware of this refund details.. he checked his irctc login, there is no entry on cancelled ticket. So please let me know weather this refund amount was credited back to agent account or when it will be credited.. so that i can follow up with agent for my refund amount.

Ticket details are



Date of journey : 25th April 09

train name : okha express

pnr no :[protected]

transaction id : [protected]

Total passangers : 6 no.



Thanks & Regards



Jagdish Shetty