[Resolved]  Indian Railway — Very bad quality food and poor maintenance of bogies

Address:Hyderabad, Andhra Pradesh

Sir,

This is to bring to your notice that the food served in 2703/2704 Falaknuma Express from SC-HWH-SC is completely Veg. There is no option for N-Veg food and furthermore the food quality is worst ever than it was 3 years back. Once I asked one of IRCTC Boy and to my surprise what he told is as follows:-
"Sir, the owner of this catering is a Vegan so still he is here no N-Veg is to be supplied".
Its a punishment for guys like us to just survive on this veg food and with only egg available (which better to be avoided). The quality of chappati that is served is soo hard that one would break his.her teeth.

Similar is the coach maintenance as we find cockroaches and rats running everywhere. Many of a time I have written in their feedback form but nothing seems to happen. This is not only in 3 Tier, but also in AC II Tier. Its a menance.

This train is one of the best train like us guys travelling from SC-HWH and back.

It would be very good if these things are looked into which will no doubt make the train to the best likings of its passengers.

With best regards,
Subhro Gupta
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Indian Railways — quality of food

Dear Sir,

I travelled with my two children on Rajdhani (2429) on 14 Dec 09 from secundarabad to H nizamudin.


The quality of food served was bad. The paneer served with the dinner was sour. The snacks etc were of poor quality.

pls do something to improve the same for the benefit of the fare paying passengers.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Indian Railways
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    25%
    Complaints
    6269
    Pending
    0
    Resolved
    1580
    Indian Railways Phone
    +91 11 2338 1213
    Indian Railways Address
    Rail Bhawan, Raisina Road, DL, India, New Delhi, Delhi, India - 110001
    View all Indian Railways contact information