[Resolved] Indian Railway — non refund of fare cost | |||
sir, Today (27/11/2011), I have booked an online transaction to purchase a ticket for Sleeper class in Train No.11020 Train Name - Konark Express from Secunderabad (SC) to Berhampur (BAM) boarding at Secunderabad on 15/01/2012 for my wife Mrs.Nirmala Maharana aged-37 years. But unfortunately after the payment was made through SBI(ATM & Debit Card) ( for which I have received a SMS from SBI for transaction and deducted from my Saving Accounts for a sum of Rs.352/- only) payment gateway, the error, "REDIRECT=https://www.irctc.co.in/cgi-bin/bv60.dll/irctc/booking/bankresponse.do?com.broadvision.session.new=Yes&" displayed in my Computer Screen without giving me the confirmation of the payment and also the required ticket is not generated. But as per the SMS received from SBI the transaction has been made from my Saving Account. It is therefore, you are requested to either the ticket may be confirmed at your end or a sum of Rs.352/- refund to my Saving Account immediately please. In this regards your kind co-operation will highly regretted. Thanking you sir. Mr. P.C. Maharana GC CRPF Rangareddy Post : Hakimpet, Secunderabad-500 078. Email ID : [protected]@yahoo.com [protected]@gmail.com Mobile No. [protected]. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 1 Comment | |||
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+91 11 2338 1213
Rail Bhawan, Raisina Road, DL, India, New Delhi, Delhi, India - 110001
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very sorry, please read my amendment in my complaint as under :
Today (27/11/2011), I have booked an online transaction to purchase a ticket bearing Transaction ID: [protected] for Sleeper class in Train No.11020 Train Name - Konark Express from Berhampur (BAM) to Secunderabad (SC) boarding at Berhampur on 15/01/2012 for my wife Mrs.Nirmala Maharana aged-37 years. But unfortunately after the payment was made through SBI(ATM & Debit Card) ( for which I have received a SMS from SBI for transaction and deducted from my Saving Accounts for a sum of Rs.352/- only) payment gateway, the error, "REDIRECT=https://www.irctc.co.in/cgi-bin/bv60.dll/irctc/booking/bankresponse.do?com.broadvision.session.new=Yes&" displayed in my Computer Screen without giving me the confirmation of the payment and also the required ticket is not generated. But as per the SMS received from SBI the transaction has been made from my Saving Account.
It is therefore, you are requested to either the ticket may be confirmed at your end or a sum of Rs.352/- refund to my Saving Account immediately please.
In this regards your kind co-operation will highly regretted.
Thanking you sir.
Mr. P.C. Maharana
GC CRPF Rangareddy
Post : Hakimpet, Secunderabad-500 078.
Email ID : [protected]@yahoo.com
[protected]@gmail.com
Mobile No. [protected].