Indian Railways — Parcel Booking
Anil Kumar Pandey
We have booked one Hero Honda - Super Splendor motorcycle from Sonipat (SNP) to Bhatni Jn.(BTT) vide parcel booking receipt no. 720104 dated 06/04/2009 with passenger ticket no. 38069081 to be board on 07/04/09.
Mr. Dayanand (Booking Clerk - Sonipat Railway Station) told us that passenger ticket no. is already mentioned on parcel slip by him and he called us on 07/04/09 one hour before departure of Shaheed express (Train No. 4674) train, as it was planned by him to load our bike in the shaheed exp. (4674) train and passenger will also board the same train.
We reached at Sonipat Railway Station on 7/4/09 at 6.00 pm (Train departure time is 7.20 pm) and came to know that he has already loaded our bike on 06/04/09 in another train no. 4650 Saryu Yamuna Exp.
We shocked after knowing that train no. 4650 does not go to Bhatni jn and now he do not know where our bike will go.
It is really very painful for us and shame for Indian Railways for such type of employee who are working with so carelessness. We are really fail to understand that how these people are working and what for they are trained by Indian Railways. I will also mention here that he was in drunken condition during duty in the parcel room and not ready to accept his mistake. He was simply saying that I have asked to Train Gaurd and loaded your parcel.
Now I do not know when I will received My bike at Bhatni jn. station and in what condition.
I request you humbly to please arrange to deliver my bike at Bhatni jn. (BTT) Railway Station at the earliest and also please forward my complaint to Sh. Laloo Prasad Yadav Ji who can give a remedy to these type of problem in Indian Railways so that other people will not suffer.
An early action in this matter shall be highly appreciated.
Thanks & Regards,
A. K. Pandey
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