[Resolved] Indian Railways — CANCELLATION CHARGES ON W/L TICKET AUTOMATIC CANCELLATION | |||
Dear Sir/Madam, This compliant is with reference to Cancellation charges on the E-ticket cancelled automatically after chart preparation by IRCTC for the Waiting List category of E-tickets. When a consumer's E-Ticket booked in IRCTC for a travel in a scheduled train is happened to be on waiting list category at the time of booking and if it status is 'Waiting List' at the time of chart preparation, the E-ticket will get cancelled automatically. At present, IRCTC deducts Rs.40/- as Cancellation charges on the E-ticket cancelled automatically after chart preparation instead of Rs.20/- (i.e. clerkage charge). By this way, IRCTC is simply making money against the Refund rules. This must be addressed soon. Kind Regards, Guru Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
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