[Resolved]  Indiatimes Shopping — Carton box without product delivered

I have placed order for Nokia 105 mobile phone via order [protected] on 30th June 2013. I received parcel from Safex courier on July 5. The parcel looked good condition.After opening the nokia cartoon box seal., I found Inside there was no mobile and charger. Only manual kept inside the box. I got shocked and contacted the indiatimes. They told they will send the product soon and asked to send the photos of the parcel. I have sent the photos on the same day and lodged complaint. My case id is 962064. The expected reolution date of the case was Ju;y 18 2013. But even after 3 months it is not yet resolved. I have enclosed the the screnn shot of case status. The cost of of phone is 850 rupees, but I have spent more than 200 rupeees fo telephone regarding case. My case poition is stell pending.
They are not interested to solve the case.