Indiatimes Shopping — Didn't get refund of my faulty cooker

vikes70

Address:

Gurgaon, Haryana

Hi Team,

I ordered "Vinod 3 Ltr Induction Friendly Pressure Cooker with Lid" from Indiatimesshopping.com with Order ID - [protected].

That was broken and I sent that back to indiatimes shopping with Overnite Express Courier (AWB No -[protected]).
That was delivered to them on 3-Jun-2013.

Then I logged a complaint with them for the refund with case id -893774. But nothing happens and I followed up with them .everytime they say you will get refund in next 48 hrs but those 48 hrs has not come yet.

Then they closed this complaint id and opnened a new complaint case id - 974053 (with comment as -- Order has been cancelled for refund but refund in not processed or refund not received by the customer in his account.)

I am fed up with followups and want to file a case against them for non refund.

+3 photos

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Comments

Jayesh_Patil2011mumbai

from Kolkata, West Bengal

Indiatimes Shopping — Didn't Received the Order

Hi,

This is very annoying on my part as I had placed my order on 18th Dec 2009 but still haven’t received it. I had a word with the Tele Executive & as promised by him, to receive the order before 4th Jan 2010. But still haven't received this.

Order No: –[protected]
Name: Jayesh Patil
Address: Manik Patil House, Mahul Village, Post R.C.F, Chembur Mumbai – 400074.

Thanks,
Jayesh Patil

hiteshmagnani

from Vadodara, Gujarat

this people provide worst service never purchase from this site or sellers ebay or rediff is better and reliable.

IndiaTimes.com Customer Care

from Delhi, Delhi

Verified Support

Dear Vikesh,

We have come across this old review that you have posted. As per our records, the issue stands resolved.

Thanks,

Indiatimes Shopping.