Indiatimes Shopping — Product not yet received

Address:

Maharashtra

Hi,
my name is Dipikaa Sharma and I had ordered for a Electric Tandoor from Indiatimes Shopping on 18th of Nov and made an online payment for the same. while paying it was mentioned that I will receive the product within 4-5 working days. I received a mail saying that the product has been shipped by Bluedart courier on 24th Nov and on 26th when I called Bluedart they said they are waiting for an Invoice from Indiatimes shopping for cleareance. I called Indiatimes shopping and informed them the same they by 28th Nov evening I will receive the product however till date I have not yet received the product and today (1 Dec 11) when I called Indiatimes shopping the Customer Service girl said they will investigate and let me know in 24 hrs time when i will receive the product. My compliant is when they knew on 26th Nov that the Bluedart is waiting for the soft copy of the Invoice for the Product what are they still waiting for and delaying the delivery of the product and how many more times should a customer be calling and getting harassed to receive a product.

My order no for Indiatimes Shopping is[protected] and airway no for Bluedart is [protected]

Many Thanks,
Dipikaa.