Indiatimes Shopping — Non Refund of cancelled order | |
I have purchased a product vide order no [protected] dtd 2 Apr. The product was defective and a complaint was registered vide 197555. The customer care advised to send the product back to merchandiser. The product was sent to merchandiser by DTDC courier on 25 Apr.Inspite of several calls to the customer care, the status of our refund is unknown and everytime we give a call they tell us they will come back in 48 hrs, however, no one calls back. We must have made at least 100 calls to them but their negligent attitude has harassed us everytime. An early redressal will be appreciated. Was this information helpful? | |
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Comments
Dear Anu,
We are happy to state you that the issue listed above has been resolved on 10 August. We apologize once again for the inconvenience and assure you a better shopping experience next time.
Thanks,
Indiatimes Shopping
We are happy to state you that the issue listed above has been resolved on 10 August. We apologize once again for the inconvenience and assure you a better shopping experience next time.
Thanks,
Indiatimes Shopping
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Greetings from Indiatimes Shopping.
We sincerely apologize for the inconvenience and the delayed response. Your complaint has been registered with our Customer Help Desk and soon we will get back to you.
Please contact us at [protected]@indiatimes.co.in for further queries regarding your complaint.
Thanks,
Indiatimes Shopping