Indo Canadian Bus Service — below par service, bad buses

Address:Punjab

10 o[censored]s just travelled from Delhi to Jalandhar and back on the Indo Canadian bus service. There were a number of problems with the trip -
1. Non issue of tickets - The indo-canadian people at the indra gandhi international airport (pillar 16) refused to give us tickets after we paid the money. They kept saying that the system was "slow". We later boarded the bus, but they still did not give us the tickets when we asked for it! It looked like they pocketed the money.
2. Old buses - Both the buses were very old and had uncomfortable seats and poor suspensions. Coming from south india, we usually expect a good bus like a Volvo. Am surprised that this service is mostly used by NRI Punjabis! They should be demanding better service
3. Heater does not work in most times. Blankets/shawls are also not provided. Again, this is a common expectation from bus travels
4. They stop at a restaurant called Haveli in Ambala for food. This hotel serves bad food and is very costly
5. Unconcerned bus drivers and conductors - turn the AC on whenever they feel like, keep the lights on in the night and play loud music!!
6. The toilets in their Jalandhar office are filthy!!
7. They promised to drop us at the domestic airport in New Delhi. they broke their promise by dropping us 300 metres away from the terminal at 5 am saying that they couldn't take us to the terminal.

the only good thing i can note about the experience is that they left and arrived on time.

Aditya Kini
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I had the worst experience while travelling to Patiala from Delhi.Bus was very slow.both Conductor and driver were unconcerned about the passengers. They dropped me at Rajpura ..stranded me in the middle of no where and demanded more money. they showed no concern and sympathy and I will never want any body to have nightmare which I have gone through.
Just today's experience...
First of all there website gave error on first transaction while booking ticket, no ticket was generated but they deducted the amount. So i have to do second transaction, that got done.
Bus was on time but at jalandhar they kept me waiting for half hour as cab was not available.
When contacted their office ata jalandhar about double charges they said they can't help, just wait for a week money might get paid back.
The way there people talk sounds so cheap and unconcerned.
A complete no to their service in future, train or taxi are far more better options.

Never choose Indo Canadian. Had a horrible experience while going to Kasol. Dropped all the passengers 110km before the destination and said that the bus is out of order. We had to take local transport to reach our destination. Issued no refund on booking amount. Chor hain saale chor.

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