[Resolved] Indraprastha Gas Limited — Re: IGL BP no.[protected] - Payment not credited yet by IGL

C L Agrawal

from Kolkata, West Bengal

Address:

New Delhi, Delhi

I am told that the online payment on September 30, 2011 to “Indraprastha Gas Limited” through “Visa Pay Bill Facility” was not processed successfully. It has been deducted from my HDFC bank Account using my debit card. I have confirmed transaction receipt. IGL and HDFC Bank both are playing a game with my emotions?
I had to pay this IGL bill again on Oct 14 2011 to avoid any penalty or disconnection by Indraprastha gas Limited.
Who and How will pay me back for the extra payment of Rs. 359.18?
I have written to IGL many times, but being sole distributor of PNG, IGL is behaving like a Govt organization and not paying heed to my requests/complaints.
IGL BP Account no.: [protected] (Raj Rani Agrawal)

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Aug 13, 2020

Complaint marked as Resolved

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Comments

C L Agrawal

from Kolkata, West Bengal

I had paid IGL Rs. 359.81 online through "Visa Bill pay" on Sept 30, 2011, but it has not been credited yet in my IGL Account (BP no. [protected]).
Transaction Identification no.:[protected];
Transaction Date:[protected]:53:41

Then I had to make duplicate payment online through IGL Website on October 14, 2011 of same amount Rs. 359.81 to avoid any penalty by them. Ref: MCIT[protected].
Hence, I have made them double payment for my September bill of Rs. 359.81, but they have not responded and not credited my double payment.
I am out of Rs. 359.81.

I have been calling and there phone is not being answered. I have been writing and they are not responding.
What am I to do?
My phone no. [protected]

shabeena nayar

from Delhi, Delhi

Indraprastha Gas Limited — BILLING

ARREARS OF Rs. 487.54 is added in the latest bill to be paid by 16/01/2012., last bill paid of Rs. 474.00 vide cheque no 568772 dt. 23/09/2011.pl help to correct the bill,
BUSINESS PARTNER NO. [protected].
SHABEENA NAYAR
M [protected].

Armoured

I had couriered bank of Maharashtra cheque no. 007252 dated[protected] for Rs.5000/- under VDS, but it has not been presented to my bank( Business ID No.[protected]. Phone: [protected]