[Resolved] Infibeam.com — Money taken by Infibeam and product not delivered yet | |||
This is to inform you that the delivery of myorder 11337024 is yet not done by infibeam.com the product has not been delivered to me yet. From last three days infibeam is updating wrong delivery status as out for delivery and then they update the status as delivery attempted - Retry awaited. The reality is, till date, no one from infibeam logistics courier has either contacted me or sent me any SMS or any communication for delivery of Item. Requesting Higher management of infibeam to look into the issue ASAP. Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
3 Comments | |||
Comments
Dear Arvinder,
We are extremely sorry at the experience you had with us.
As per your conversation with our customer service department, we have cancelled your order. Our delivery partners does not have service to your location. The refund is already made to you account.
Our sincere apologies for not able to execute the order and inconvenience caused to you due to the same. We will ensure that we provide better service to you in future. Please feel free to write to us for any issues with your future purchases and we will be glad to assist you.
Warm Regards,
Team Indiaplaza
We are extremely sorry at the experience you had with us.
As per your conversation with our customer service department, we have cancelled your order. Our delivery partners does not have service to your location. The refund is already made to you account.
Our sincere apologies for not able to execute the order and inconvenience caused to you due to the same. We will ensure that we provide better service to you in future. Please feel free to write to us for any issues with your future purchases and we will be glad to assist you.
Warm Regards,
Team Indiaplaza
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