[Resolved]  Infibeam.com — Samsung Galaxy S - Product not shipped

Address:

Chennai, Tamil Nadu

Hello,


I've placed and order (Order : 7841602) for a Samsung Galaxy S phone on Jan 30th Sunday using my co-brothers credit card.
Before placing the order I called up the infibeam helpline +[protected] and was told the item was in stock. I was asked to provide ID proof for verification via and email. I provided all the ID's copy via email within 30 minutes. I was following up with infibeam and I was told phone will be shipped by Feb4th (maximum). It was no shipped as promised.

I was informed on saturday 5th Feb that the phone is not in stock.
They will still try to get it and will deliver the product within the maximum time frame of 10days.
I was also told if they are not able to get the phone the money I paid will be credited back to the bank within 7 days.

I was also told I'll be updated on the availability of the same by monday.
No they are not replying or answering my calls.

Thanks
--riju