[Resolved]  Infibeam.com — Non Delivery of Goods

Address:

Andhra Pradesh

I have Ordered a Ferro Chocolate Gift, from Infibeam.com , on 1st January 2013 of this month with a proposed delivery date of[protected] for delivery in Kolkotta at My Father In Laws place. to be delivered to my wife. I had also called to the Bluedart courier they told that it will be delivered to the said place. The address is as follows: Shipping Address: Puja Prasad C/o:- S.K.Prasad , Flat No.501 , 5th Floor , I Block , Green Housing Complex 2, Koikali ,Chiriya Mod KOLKATTA - 700136 West Bengal,India Ph. - 91-[protected] Its a Prominent place but the corrier was not delivered and after 2-3 days when i contected them on 11th they told it has been send back to Ahemdabad. I called them on 11th. Then on 17th I registered a compliant via mail and asked them for my money reimbursement for which they had given a reply on the same day that the are inquiring the matter and a assistance no. to call. I called them on 20th and asked them the time for shorting out the things they told me it will be within 48 hours again on 23rd I called them but they again told me for a time of 48 hours no its 25th but no mail confirmation. They are offering me a gift coupon of same amount. But I want my money as it is not sure whether they are able to delivery or not the purchases goods.I had made a debit card purchases and also given shipment cost of Rs.75 on that the cost of chocolate is Rs.595 + Rs 75 coming Rs.670/-. Please direct the company to pay my money at the earliest. Thanking you Arvind singh.
Mobile No.[protected]