[Resolved]  Ing Vysya Life Insurance — no response to customer care

ING Vysya Life Insurance has a branch at Hassan,today when I approached this office to make my renewal premium,they refused to give me neighter any receipt nor an acknowledgement.
when I contacted their customer care centre at Bangalore over phone,they were simply transferring my call to the next desk,wasting my precious time and ultimately no person could register my complaint.I was made to listen only the call transfer music.
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Aug 13, 2020
Complaint marked as Resolved 
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kindly provide premium payment receipt on my mail ID [protected]@gmail.com, I had paid In september 2009.Policy no. 00496014. Thanking you
My policy is lapsed and two days back i have got one sms that "Dear customer, ING life is happy to announce a special revival scheme. to revive your policy please message REVIVE to 5676770 . we will be happy to assist" .and i have replied to that message REVIVE, for that message i have got replay from ING like this that : Thank you for your interest in the revival of your ING Life policy . our representative will be getting in touch with you for futher details, But still now i have not get any calls or any other messages, Please replay to this complaint, i want to revive my policy. and do the need full please .


Regards
let me know my policy status
my policy no:00368370
ING life insuarance is complete cheater.
Agents tell you fake figures and numbers to sell Policy and when bond paper comes, its completely different.,
Also they give free look up period to cancel the policy.
I bought new fulfilling policy and I got it cancelled as soon as I received my papers but its been almost onemonth but still I have not received my amount.
ING is bog time Cheater...DONT BUY any poilcy..
Dear, Take a hard step go to customer care, they will definately help you and incase pf deptt is not releasing ur pf then there is list of certain higher authority official mail them regularly 3-4 times definately you will see the result i did and got success.

ING vysya — PAN CARD NOT RECEIVED

Sir,

I had applied for PAN Card vide application No.[protected] on 13/02/2009 through PAN Card service Center:INFIN, Center Code:3KR7171

Please let me know the fate of the application as I have not received the card yet.

Leopaul
ING Vysya Life insurance has nothing to do with pan cards, most probably your insurance advisor is running an errand for Pan card.. Please check with him
I always received receipt, i have paid through cash only ...i dont know if i pay through other ways
to know about my policy status y policy no is[protected]
I submit my clame form 2 month ago but not any step is done by the company ...&dealing procedure with costomer is very bad..
when we take policy then did not sent the bond & no receipt for payment i think all are wrong better to take LIC.
kindly provide premium receipt of policy no00132924 for the year[protected] on [protected]@gmail.com
m-[protected]
kindly provide me the premium receipt of policy no.00132924 for the year[protected]

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    ING Vysya Bank Phone
    +91 22 3309 5000
    +91 22 3309 5060
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    Plot No C/12, G Block, Bandra Kurla Complex, Bandra East, Mumbai, Maharashtra, India - 400051
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