Ing Vysya Life Insurance — COMPLAIN ABOUT NON RECEIPT OF SURRENDER CHEQUE POLICY NO.00473526

Address:Ahmedabad, Gujarat

CA MAZAHIR N.CHAHWALA
POLICY NO.00473526

DEAR SIR/MAM,
I AM POLICYHOLDER OF ING LIFE INSURANCE FOR WHICH
THE POLICY NUMBER IS MENTIONED ABOVE.
I HAVE SURRENDER MY POLICY ON 27TH FEBRUARY
2012.FOR WHICH I HAVE VALID RECEIPT STAMPED BY AHMEDABAD BRANCH OF
COMPANY.THEY TOLD ME WITHIN FIFTEEN WORKING DAYS I WILL GET MY CHEQUE.
BUT TODAY AFTER COMPLETION OF OVER A MONTH I
HAVEN'T RECEIVED THE AMOUNT.II HAVE MADE SO MANY CALL TO THERE
CUSTOMER CARE AND MADE COMPLAIN BY WAY OF E-MAIL.BUT STILL THERE IS NO
PROPER RESPONSE FROM THE COMPANY.

PLEASE DO NEEDFUL IN THE MATTER AND DISPATCH MY CHEQUE AT THE EARLIEST

THANKS & REGARDS,
CA M.N.CHAHWALA
+91-[protected]
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life insurance cover — non receipt of policy/surrender of policy

i was persuaded to have a insurance policy from max insurance on 24.02.2008 but till date i had not receivd any communication from the company'office. I had requuested to refund my money, since not satisfied with the policy and the services. but till date money has not been refunded. there is no body to respond on telephone or by letter.lrequest you again to refund my money without further delay. i submit the details as below,
proposal number :[protected] dated 24.02.2008
name : som nath khurana
current annual target premium = rs 10000/-
premium paid= rs5000/-
address
5412/3 modern housing comples manimajra
chandigarh
Dear Mr. Chahwala,

Greetings from ING Life Insurance.

We regret the inconvenience caused.

With reference to your concern on non-receipt of the surrender cheque, we would like to confirm that your concern has been resolved based on our executive's telephonic conversation with you on 16th April 2012.

For any further assistance you can write to us at [protected]@inglife.co.in with your reference number INGORM01016.

Assuring you of our best services at all times and looking forward to a continuing relationship

Regards,
ING Life Customer Care
COMPLAINT ABOUT NON RECEIPT OF SURRENDER VALUE OF POLICY No.00331246

I am policy holder no.[protected]Best years retirement plan.On 28/3/2013. I submitted all the documents along with a complaint at your Trivandrum office for surrender the policy.I received a massage "Your proposal has been processed with policy No[protected]policy commencement is subject to all requirements being full filled)" through my mobile.Further no communication allowed through my email ID.I want a clear information about the surrender of policy no.00331246 .So please sent it through my registered email ID with in a shorter period.

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