[Resolved]  Inox Movies — Regarding debit from the account for unconfirm movie tickets.

Hi,

I had tried to book few tickets on the site www.inoxmovies.com but actually
did not get a mail regarding confirmation of tickets, instead got a mail stating that
tickets could not be confirmed and subject as “Inox - Pune Ticket Information ( Status Failed )”.
But the amount of Rs 960.00 actually got deducted from my account for the same booking.

Transaction ID : VIN/M/s. Inox L/[protected]/0

So, I registered a complaint at ICICI Mobile Banking, the complaint No was : SR[protected].
But today, I received a message that says that “ We are unable to reverse the Visa POS transaction
of 960.00 on[protected] as it has been approved and claimed by visa.”

In this mail, I am attaching the screenshot of the mail which I received from INOX
stating the “failed status” of the ticket. Please, look into this matter and guide me,
what next has to be done.

Thanking You in anticipation.

With Regards,
Sumit Singh.