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IRCTC - Unable to retrieve Booked Tickets

 
50 Reviews
User
  Girish Nambiar
To

General Manager/Operations,
Indian Railway Catering & Tourism Corporation,
9th Floor, Bank of Baroda Building,
16 Parliament Street,
New Delhi - 110 001.

I have an issue in the website where I cannot access my booked tickets. It shows Unable to Retrieve Due to Communication Failure. I have called up IRCTC help desk lot of times and still do not have the issue resolved. They advised few steps which I followed, but of no use. Still it shows the same problem. I spoke to one Mr. Chetan Anand, who was supposed to get back to me with the solution. But till date nobody has resolved it.

Can you please look into this.

Regards

Girish Nambiar
09886289150


Complaint comments 49 Comments     Updated:
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Comments

 
IRCTC booked tickets history is not available/cannot be accessed.
 

Tickets retrieving - IRCTC

Booked 3 tickets through IRCTC website on 28.01.2009 in the ID of sravya_94 with a password: of littleangel. During registrationan e-mail ID of swathibbs@yahoo.co.in was feeded instead of swathibbsr@yahoo.co.in. Due to which I could not get any confirmation of tickets. On reopening the website with ID of sravya_94, the password is not being accepted and hence the tickets whatever booked could not be retrieved. I have to travel on 30.01.2009 for which I have no option but for booking new tickets once again.
I am hereby giving the details of money transaction against the tickets booking through SBI online banking.
1) 0090485564 IG054S4786 - Rs. 735
2) 0090483890 IG05424672 - Rs. 735
3) 0090482552 IG05424580 - Rs. 901


Kindly help me in retrieving the tickets with PNR Nos. to the correct e-mail ID swathibbsr@yahoo.co.in or to neelamraju25@yahoo.co.in.

Your prompt action in this regard is highly appreciated.
 
Even I could not retrieve the booked tickets or booked tickets history. Can respective team from irctc reply how to access the confirmed ticket history. I need to take the print out to travel.
 

unable to see status of ticket , cancelled - IRCTC

Irctc is so bad that i am unable to see my booked tickets,

In staright words, left hand side of the columm is invisible and instead of all the options that used to come earlier at the left hand side of the website, now there is a advertisement coming,

Can these untrusty employees of the government, answer this question that why this is happening.

This is so frustrating, but this is our INDIA, everything is acceptable in this country.

I know I am writing this complaint, but one has the time to lookafter this and provide solution, this is somewhat our INDIA's government organization is made up.

No cheers for india government organization .


 
Same issue being faced by me
 
I too am not able to retrieve my booked ticket on 6305 (on 22-3-09) Cannanore Express.
Details of my waitlisted ticket on 6306 (on 22-3-09) has been e-mailed to me and so
the PNR number of this ticket is available to me. I did note down the PNR
# as I was able to find the tickets in "booked tickets history" page earlier and
so was hoping to get it from there. But, I don't find any such link now on the
page that opens after logging in.

It will be helpful if the details of the confirmed tickets is also e-mailed.
I tried looking for updated passengers-list online. This too is not available.

I have written to customer-care and awaiting reply.
 
I did not note down the PNR No., expecting to find it in the booked tickets history page.

I wrote, " I did note down " in the above comment. This is a correction. Thank you.
 
im unable to access booked tickets. can u please help me by sending the tickets to the above email id.
as soon as possible
kindly oblige.
T.R. Kashyappan
 
I have booked some tickets from my irctc account mani_apr7. I am not able to retrieve those tickets booked by me. Can you pls. help me out. Its very urgent.
 
Dear sir,
i am getting very much frustrated about irctc website.since from
last 10 days i have been tried to book eticket through irctc, but not able to
proceeds.every is going fine in my PC, when make payment option is coming
then ON LINE RESERVATION ERROR display on my pc.i have send mail
to care@irctc.co.in but still now i have been suffering with this problem.so please
suggest what i will do with this problem.
thanking you
 
i cannot access my booked ticket.
 
i was pllaning my ticket on the name of U.S.Giri from dadar to nashikroad on 7.5.09, for Panchavati express The payment made by me through SBI ATM.meanwhile server link was breaked.Amount is deducted but ticket is not generated.Please kindly arrange my ticket.My mobile No. 9850129390 Please treat it urgent.
 
Dear sir
The general manager
IRCTC
New delhi

Dear Sir
Due to fail of ticket booking My money is deducted by your IRCTC web site
But Not refund and in my Web page there are no any novigation menu to check anything how i check my
refund status and cancellation ticket .

thanks

lakhi patar
09816005962
 
Even I am unable to retrieve my booked tickets since there is no navigation bar on the left side from where i can access the booked tickets history.
 
Unable to retrieve Booked Tickets
To

General Manager/Operations,
Indian Railway Catering & Tourism Corporation,
9th Floor, Bank of Baroda Building,
16 Parliament Street,
New Delhi - 110 001.

I am having an issue in irctc website, where I cannot view my booked tickets.

Kindly solve this issue and help us.

Regards
Sivanathan.N
 

not able to retrieve my booked ticket - irctc booked ticket

Sir,

This is to bring into your notice that I havealready booked my ticket, but due to maintenance in th site I am not able to take out the print out for the same

Please tell the way out & kindly do the needful ASAP as my Dad hasto leave on 31st

Two tickets are booked for him for 31stAug & 1stSep.

His name is Mr Vinay Kumar
 

Unable to retrieve Booked Ticket - IRCTC

I have no words to explain the poor performance of Indian Railways Reservation Portal (IRCTC). I have booked a returning ticket from Mathura to Allahabad on 19th Sept. 2009 and I am trying to see my booked ticket from Booked Ticket option but IRCTC did not show complete icons of Plan my Travel. therefore I am unable to retrieve booked ticket. This web site of IRCTC is very bad.

Shashwat Shukla
09415212354
 
To,

General Manager/Operations,
Indian Railway Catering & Tourism Corporation,
9th Floor, Bank of Baroda Building,
16 Parliament Street,
New Delhi - 110 001.

i have a issue to put forward regarding the retrievement of booked tickets for the website.The problem is that i am unable to get a printout of my booked tickets nor any other service from the website apart from getting my tickets booked.
efforts were made to resolve this issue with the customer care, but all of them went in vain.i hope that some action would be surely taken by you in making the situation better.
 
To,

General Manager/Operations,
Indian Railway Catering & Tourism Corporation,
9th Floor, Bank of Baroda Building,
16 Parliament Street,
New Delhi - 110 001.

i have a issue to put forward regarding the retrievement of booked tickets from the website.The problem is that i am unable to get a printout of my booked tickets nor any other service from the website apart from getting my tickets booked.
Efforts were made to resolve this issue with the customer care, but all of them went in vain.i hope that some action would surely be taken by you in making the situation better.
regards,
rammohan.
 
Dear sir,

I have booked a ticket on 6th Oct09 under pnr2264949163
bu i am unable to retrive the ticket in the booked ticket history. Can you email it to me in my above email address.

Thanks.

Gaurav varma
9811136722

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    IRCTC - Unable to retrieve Booked Tickets