[Resolved] ITBC — Delay delievery | |
Hello I am Amit Kumar, I placed an order of Reebok fitnes kit of Rs 3199.00(COD). It was sent to me with missing product, so i contacted Cust Care. According to their guideliness i returned that parcel back to them at my own cost after paying 3199.00 Rs. But they twice send my ordered product,but demanding money again. I have original voucher with courier slip also. They dont resolve my problem till now. I haave already waste thousand rupee on call and other. My Oredered detail :- Order no:- 0GA90095838 Order Date:- 8th March. Name:- AMIT KUMAR Add:- Rajendra Kutir, Mithapur`B`Area, Patna-1(BIHAR) Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 1 Comment | |
ITBC — Pathetic service (Complaint (nos COMP54468, COMP54607 and COMP 54861)
The list of complaint number could have been endless if I would have asked for a complaint number everytime from ITBC helpline. First, my product delivery is delayed by three months after realization of payment (made through a credit card). Second, ITBC has not released the free gifts. Third, on followup with helpline, a 19 digit code was issued to claim the gift through their website. Its two weeks now and they have not yet activated the code. I called up their helpline four times in two weeks (calls were placed in the gap of 2-3 days). Everytime they say that the code will be activated in 48 hours. Any request to escalate matters to seniors is declined. Clearly there's a ulterior motive to push a customer back by continuous delay.