[Resolved] Itz Cash Card — Excess charges again | |||
I tried to book ticket directly on irctc portal with itz cash card and even there the payment gateway charges written on irctc website is 1.5% on the website but instead the company charges 3% which is again contradictory in their statement and excess charges are taken by the company falsely.. Pls help customes to stop this excess charging Was this information helpful? | |||
Feb 20, 2017 Complaint marked as Resolved Verified Support Apr 11, 2011 ItzCash Card Customer Care's response Mr. Vicky, With respect to your complaint filed on the consumer forum site, please note that every financial insitute (whether banking or non banking) charges some amount for using its payment gateway. This is mandatory across the system. If ICW has charged any amount extra or incase of any clarification required on the PG charges, request you to call us on our customer care desk[protected]. Alternatively you may leave your contact details inorder to get back to you. We assure to take strict actions against any illegal activities conducted in our name, Thanks & Regards, ItzCash CC Team. | |||
 2 Comments | |||
Comments
as last time complained by me that the agents take charges of 2 % to 3 % above the ticket amount. i tried to book ticket directly on irctc portal with ITZ Cash card and even there the payment gateway charges written on IRCTC website is 1.5% on the website but instead the company charges 3% which is again contradictory in their statement and excess charges are taken by the company falsely.. pls help customes to stop this excess charging
Reply
why don't you mention the truth on irctc portal about the % you are charging, why is irctc blind about this things the railways should issue a non baleable wornt against such centralize fraud
if i book a 2A/C ticket for my family you charge me Rs 200 and above per PNR as payment gateway charges though i am using a prepaid card, your people don't pick up the phone (Mr. Avikal Mishra)
I don't know why have u hired uneducated people like him
if i book a 2A/C ticket for my family you charge me Rs 200 and above per PNR as payment gateway charges though i am using a prepaid card, your people don't pick up the phone (Mr. Avikal Mishra)
I don't know why have u hired uneducated people like him
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