I purchased a returned ticket for me and my family on 26th May 2012 using credit card from Bangalore to Jammu dated 18th November and from Jammu - Bangalore dated 8th December .
My ticket numbers were[protected],[protected] and[protected] and the total amount was Rs 21090.
On 12th September, they issued me new ticket where they changed my fights. One of my new ticket number is[protected].
Now because of change in plan, I cancelled this ticket in the month of September itself (3rd or 4th week of September). Its been more than 8 months I have not received my money.
I called their customer care many times but every time I got a similar reply saying that give us 1 hour we will call you back ( They never called back) or refund is under process, you will get in 15 days. I spoke to their manager in Mumbai named "Mr Joydeep" but still no use.
Kindly help me getting my money back. Since they have harassed me, I don't want them to cut even a single rupee for cancellation.
Thanks and Regards
Mandeep Sing Was this information helpful? | 
Thanks.