[Resolved] Karvy Stock Broking Ltd. — password resetting problem
Susukhdeep.maan on Mar 26, 2012
I am using Karvy stock Broking Services from last 4 years with user id 588500013. Before this, whenever i forgot my password i emailed them and they immediately reset it and send it to my mail. But from last one month i am mailing them to send my password which i have forgotten.I emailed them on 23rd Feb on firstname.lastname@example.org, and i came to know they would courier my password to my address.(however i did not get any message from this email id, I myself tried to login on their site gotx.karvy.com again and again and give them all my detail and I get the prompt that my password would be sent to my address) I waited and waited. when I did not get anything again I emailed them on 20th march, then too I did not get any response.I wanted to invest in market one month ago but karvy's poor service became a barrier. Today I called on their customer care number 1800-425-8283 and their executive said I should send mail on email@example.com which I have already sent on 20th March.( I do not know why they do not check their client's mail ) I do not know what should i do.Whatsoever they demanded i had fulfilled everything. Market fluctuates within second but I am struggling to invest from last one month.( whether i gain or loss it does not matter )Please try to solve my problem.
E mail id. firstname.lastname@example.org
Mob no. 9872335090
Complaint marked as Resolved
Karvy Customer Care's response, Mar 20, 2015
"Dear Sukhdeep Maan, We understand your query has been resolved successfully. For any further assistance, please call our toll free number 1800-425-8283 or email us at email@example.com Thanks, Team Karvy"
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