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Karvy Stock Broking Ltd. - password resetting problem

 
3 Reviews
User
  sukhdeep.maan on Mar 26, 2012
Hello Sir/Mam,
I am using Karvy stock Broking Services from last 4 years with user id 588500013. Before this, whenever i forgot my password i emailed them and they immediately reset it and send it to my mail. But from last one month i am mailing them to send my password which i have forgotten.I emailed them on 23rd Feb on tradeonline@karvy.com, and i came to know they would courier my password to my address.(however i did not get any message from this email id, I myself tried to login on their site gotx.karvy.com again and again and give them all my detail and I get the prompt that my password would be sent to my address) I waited and waited. when I did not get anything again I emailed them on 20th march, then too I did not get any response.I wanted to invest in market one month ago but karvy's poor service became a barrier. Today I called on their customer care number 1800-425-8283 and their executive said I should send mail on service@karvy.com which I have already sent on 20th March.( I do not know why they do not check their client's mail ) I do not know what should i do.Whatsoever they demanded i had fulfilled everything. Market fluctuates within second but I am struggling to invest from last one month.( whether i gain or loss it does not matter )Please try to solve my problem.
Thanks.
Sukhdeep Maan
E mail id. sukhdeep.maan@gmail.com
Mob no. 9872335090
Thanks.
Complaint comments 2 Comments     Updated:
Resolve this Complaint  

Comments

N May 20, 2012 by
User
407945  
 
password reseting problem
Hello Sir/Mam,
I am using Karvy stock Broking Services from last 2 years with user id 407945. Before this, whenever i forgot my password i emailed them and they immediately reset it and send it to my mail. But from last one month i am mailing them to send my password which i have forgotten.I emailed them on 23rd March on tradeonline@karvy.com, and i came to know they would courier my password to my address.(however i did not get any message from this email id, I myself tried to login on their site gotx.karvy.com again and again and give them all my detail and I get the prompt that my password would be sent to my address) I waited and waited. when I did not get anything again I emailed them on 20th march, then too I did not get any response.I wanted to invest in market one month ago but karvy's poor service became a barrier. Today I called on their customer care number 1800-425-8283 and their executive said I should send mail on service@karvy.com which I have already sent on 17th May.( I do not know why they do not check their client's mail ) I do not know what should i do.Whatsoever they demanded i had fulfilled everything. Market fluctuates within second but I am struggling to invest from last one month.( whether i gain or loss it does not matter )Please try to solve my problem.My complaint is the option of gotx software is not coming in my desktop.
Thanks.
M. Narsingh Murty / E mail id. itsmurthy27@rediffmail.com
(M) 9993396827.
D Oct 10, 2012 by
User
dr.ajithgkurup@gmail.com  
 
Sir,
Kindly send my back office password to my e-mail address.
Thanking you.
Yours faithfully
Dr.Ajith G Kurup, E-mail id-dr.ajithgkurup@gmail.com
(Mob)9447420068

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    Karvy Stock Broking Ltd. - password resetting problem