Kaunsa.com — Non delivery of Mobile Phone | |||||
I had ordered Sony Xperia V mobile phone on 19 June 2013 via order no. KA/136839/N49V7PRK, with full payment. I received confirmation from Kaunsa.com that your order is being shipped. But after 15 days on 4th July 2013, when I checked up with customer representative, he informed me that the price of the phone has increased and you have to pay additional amount to get the delivery. I asked for refund, but Kaunsa.com insisted that I buy something of similar value. Again on 5th July 2013, I ordered for the same mobile with addiional payment of Rs 900/-, via order no. KA/136839/8FCVJI5A. But till date I have not received any shipping confirmation from Kaunsa.com Upon calling the customer care they are saying your order is being processed and refuse to give details of shipment. I am really frustrated and disappointed with service of Kaunsa.com I want my entire money back along with interest charges. Was this information helpful? | |||||
 3 Comments | |||||
Comments
Idea — charged for something which i have not orderedfor
my prepaid mobile telephone is being charged for music for which I never asked and this is happening repeatedly my No is[protected] I do not know as to how I should get rid of this nuisence The customer care gives irrelevent reply hi sir i need address so much of distubing [protected]
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+91 12 0411 1111 [Kaunsa]
+91 88 2626 2359 [Kaunsa]
+91 12 0483 5000 [Mify Solutions]
204, 2nd Floor, Singhal Tower, Sector 58, Noida, Uttar Pradesh, India - 201301
mobile phone — NON DELIVERY OF ORDER
I had ordered for a mobile phone - order nos - s[protected]m on 23 May. I paid by my credit card. I have not received my product and have not heard anything from sify.