[Resolved]  Kaya Skin Clinic — Inappropriate procedure and harm caused

Address:

North West Delhi, Delhi

This complaint is against Kaya Skin Clinic, Kamla Nagar. I had written this mail on 7th May, 2012. Then I received a response saying that the reimbursement is being considered. But nothing has been done so far. Please dont go to Kaya ever. They are only interested in the money, but never in really treating your problem or helping you out in any way.
My name is Meenakshi and I had subscribed to the "Pigmentation Solution
(Epidermal) - Peels" of the clinic on 21/4/2012 (Client Code:KNGC7508). I had paid a sum of Rs. 16,600. Immediately after the service, my face broke into pimples and it still has not gone away yet. The lady who sold me the package Ms. Shweta did not ask me to consult any dermatologist at the clinic, but told me to just get ahead with the treatment. I had informed her about the sensitivity of my skin, but she said that she had just asked the dermatologist herself and that I can go ahead, and that there will not be any problems. As I had a major breakout of pimples after this
treatment, I want to discontinue with this treatment immediately. Also, I do not want to buy any products of Kaya, and not do I want to
subscribe to any services offered by your clinic, because I do not want to keep experimenting with my skin. As I already had a bad experience,
not only am I wasting money, I also am facing additional problems because of which I had to consult a dermatologist (not the one at Kaya)
for getting remedial treatment. Therefore, please refund the entire amount of Rs. 16,600 at the earliest as I do not want to avail of anything else in lieu of the aforementioned services. Kindly try to do this at the earliest so that I do not have to go through more inconveniences.