[Resolved] Kaya Skin Clinic — Hair Laser

Shantit

from Pune, Maharashtra

Address:

Mumbai City, Maharashtra

Kaya Skin Clinic, I don't know who invented this and what they thought about the servicing they are providing. It’s just to grab money from customer by offering big words and cheating with their bad products.

I have taken a laser treatment with kaya for upeer lips nad lower face for permanent hair removal/reduction a year and half back. From the first few session only I don't see result, every time I tell them they used to provide excuse it will take some time to response, you will see the result end of the session but even after taking all the session I don't see any result even after taking 2-3 additional laser sessions, in fact I see it worst. The growth on my face has become darker & thicker; it does not cover even with the bleach nor is it removed with wax. I complain but they are stick to their word, they see the result because they don't want to give the refund. Every time they give same hormones excuse to all women though I have shown all my reports to them well in advance. It is very obvious all women’s with unwanted hair on face may have hormone problem therefore such women’s only opts for the hair reduction offers, normal hormone women which is very rare these day would not have any such unwanted hair on unwanted areas problem. I believe kaya has cheated me and many more women’s by their big faulty advertisements. I would like to warn all the women’s not to take any service or products from Kaya, it is waste of money and spoiling your skin. They are not giving me refund even after spoiling my skin, my time and money.
They don't have customer ethics.

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Aug 13, 2020

Complaint marked as Resolved

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Comments

Neonatal

from Chennai, Tamil Nadu

We have to get together and demand our rightful refund and compensation.

Please read my story below.

Permanent Hair Removal - A farce. Faulty treatment and factual misrepresentation
I am writing this e-mail, having suffered much embarrassment and trauma after undergoing laser hair removal treatment at the Kalaghoda Center of Kaya Skin Clinic.

I went to avail a service of laser hair removal for my upper lip and chin, to which I was given a free 'side locks' treatment as well.

My hormones were normal and I only had a minimal hair growth in the problem areas, that I was promised would vanish in 3-4 terns.

Nothing of that sort happened. after the 4th sitting, I began to grow coarse thick hair in those areas where I had no hair at all to begin with!

Now, instead of the 8 strands of thick hair that I had on my chin, I have numerous thick hairs sprouting everywhere along my neck and jaw, both areas that were not to be touched originally, but which were lazered by the new attendants who treated me.

The doctor was absent on all those 5 occasions. When she did see the horrible big hair, she began to give a very high voltage, after asking me whether I could tolerate the pain. However, this did not help and made matters worse.

Afterwards I was told I would need to undergo more tests and get onto harmonal pills even if my hormones were normal. And then I would have to buy a further package of treatment sessions.

My main complaints are :

1. I was never informed of the possibility of the hair growing coarser due to this treatment in some people.
2. I was not monitored by a doctor for each session.
3. I had a new attendant after the 4th session who began to administer the laser in areas that were not originally marked. As a result, now I have much hair in those areas.
4. I have not been given corrective treatment.
5. My payment has been accepted in full, although I was given faulty and counter-productive, harmful treatment.

I wish to state here to anyone who is planning to undergo this treatment- permanent laser hair removal is a HOAX. In any case, you will have to undergo numerous 'follow-up sessions. The hair may only thin out if you are lucky. But if you are given the wrong treatment, you could end up with horrible big thick hair growth where you has small fine hair, due to the folicles getting stimulated. You will also end up with pimples when the hair begins to grow out. And it will grow in such places that its hard to spot yourself and even harder to remove through threading and tweezing.

Please beware.

And Kaya Skin Clinic, I expect a responsible reply to this complaint. I have all the bills and a photocopy of my 'file' kept by you. I also possess the backing of one of your employees who was treating me at that time. As well as the acceptance by your inhouse doctors that my case was mucked up.

Thank you.

lisa lee

Dear Sir or Madam:

This is lisa from Zhongzhou Pz laser Slimming Technology Co., Ltd.We're please to know you and your esteemed company from google.

We are a professional Chinese manufacturer of beauty and medical equipments. such as IPL hair removal and skin rejuvenation machine, Laser tattoo removal and freckle removal machine, RF machine, LED machine and body shape machines.

We have been in this business for more than 10 years. enjoy high reputation. We have the following machines:1. IPL (intense pulsed light) machine for depiltion, skin rejuvenation
2.Laser tattoo and freckle removal machine
3.CO2 laser machine4. Liposhape machine for body slimming and cellulite removal
5. E-light machine 6. PDT Skin testing system
7.Diode laser for hair removal
8. LED Teeth Whitening Light machine
9. Er yag laser machine

We offer 12 month free guaranty.

If you need any other information, please feel free to tell me.

Look forward to hearing from you. Best regardslisa
www.pzlaser.com

Kaya Skin Clinic Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Ms. Sir,

With reference to your review we sincerely regret the dissatisfied experience with Kaya and would like to help address the same.

We value you as a customer and would appreciate if you could please share your contact details at [protected]@kayaindia.net to take this forward.

Look forward to hear from you soon

Warm Regards
Kaya Skin Clinic Team