[Resolved]  Kaya Skin Clinic — business in the name of treatment

Address:West Bengal

hi i am piyush baid , 25 yr old boy from kolkata. i went to kaya skin clinic, loudown st branch in kolkata for just a casual checkup for my skin . the doctor examined my skin and told me ,to buy a couple of products from the mens range which was for rs1600. i purchased that and he told me to sign up for a acne treatment which costed me approximately 22 k (with some facial packs also for which there was a additional charge) for 8 sessions. after the 2 or the 3rd session i was told to get a commedon extraction done, which was another 7k, i signed up for that . The next time i went, i found that there were no results , infact i had more acne than what i ever had before. the doctor again suggested me to go in for a meso glow for 8 sitting which was another 22k. when i went for the 2nd seating for the meso glow, my acne treatment was not being done, n they did a derma roller treatment , which was another 6 k . ITS A BIG WASTE OF MONEY , and they purposely make customers sign up for 8 sittings, which is never completed, and start another and another treatment., which is more harmful for the skin. They had suggested me for a botox too for my forehead, i had consulted some of the eminent doctors of kolkata, n told me that i dont even need all of this , and its just a waste of money and spolis the skin , if its done at an age of 24-25. They kust make the consumers a fool., extract monay b7y ginving new tratments when you are getting the treatment done. When i asked for the refund , they told me to take another session or get something else done. I have wasted more than 50 K + there, with no results. I have spoke to a couple of my friends n relatives too, they had the same experience with this kaya skin clinic, which is just a business making clinic instead of a proper MEDICAL CLINIC FOR SKIN.when i asked for the refund they just tell me visit the branch to get some thing else done from the balce of which is due to them . they owe me approximately 25k+
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Aug 13, 2020
Complaint marked as Resolved 
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Dear Mr. Baid,

Deeply regret the inconvinience. Please be assurred that this will be addressed ASAP and we shall be in touch with you to take this matter forward towards providing a solution.

Please feel free to contact us at [protected]@kayaindia.net or call at[protected]

Warm Regards
Kaya Skin Clinic Team
I ve done a cosmo peel from Dr. Kundu in City center kolkata. He is really a very good doctor. My out put was morethan i expected!!! and now I wanted to go for Derma roller. As he is not available there. Who are present there now, They are not making the communication clear when consulting later asking us to go for another one for better result before starting the derma roller section... This irritates me a lot.

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    Kaya Skin Clinic Phone
    1800 209 5292
    Kaya Skin Clinic Address
    23/C, Mahal Industrial Estate, Mahakali Caves Road, Andheri (East), Mumbai, Maharashtra, India - 400093
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