Hello All,
I have purchased Kent Grand Plus mineral RO water purifier a year ago.
I got call from the person who sold me this product. He told me to change my filters as its been more than a year now(its the usual procedure). So, I agreed to change it at a cost of some 1000+ and he sent a technician with the new filters.
When I saw the filters, I found that they are duplicate as there was no Kent mark on the filters, sticker was also fabricated and there was no date. I learnt this from one of my friend whose brother is also an employee of Kent otherwise I would have purchased it.
So, when I called up the person who sold me this product and told him that his filters are duplicate and I told him that I know how to differentiate between original & duplicate, he immediately agreed to send me original filters and asked his technician to get back duplicate ones.
So, guys be very careful about this kind of frauds. As, the amount is not so big we hardly care to check all this.
Hope this post will be helpful to everyone who is unaware of this kind of frauds.
Regards,
Manjunath Patil
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Also note that we have our Regional Office at Bangalore. You may contact the customer care of Bangalore at[protected]/86 for any assistance.
Regards
KENT RO Systems Ltd.