[Resolved]  Kent Mineral RO — GAS MAINTENANCE CONTRACT WITH DEALER BUT NO RESPONSE

I had A KENT WATER PURIFIER and had a maintaince contract with the dealer AQUAIR SERVICES LUCKNOW, I am unable to use the machine due to some sound coming out from the system.
Since two three days i called them may be 5- 6 times but they are not sending the techinician to repair the machine.
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Aug 14, 2020
Complaint marked as Resolved 
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We have purchased 01 number kent make stage III water purifier from M/s Akansha aganices pvt ltd, Jaipur. vide Invoice No. 88/PL/1527 dated 24/12/2008.

However since installation no body has turned up for the regular repair and maintenance. While contacting your sales head at jaipur Mr. Deepak Sharma for the maintenance of the same, He replied that M/s Akansha aganices pvt ltd, Jaipur is not our authorised dealer as such they are not responsible to carry out any repair and maintenance.On receiving the absurd reply for the representative of such reputed company, we asked him to take necessary action against M/s Akansha aganices pvt ltd, Jaipur.However till date he has not taken any step regarding above and maintenance of said water purifier.It is therefore advised to you to take necessary action your representative and M/s Akansha aganices pvt ltd, Jaipur immediately or we have no option but to approch competant court of law.
For those who want to buy Kent Ro water Purifier in Bangalore Contact [protected] for not to face any type of service problems take the feed back from existing customers who bought and are using from this particular Distributor from past 4 years
Yes, i do agree, would defenitely take action against akansha agencies pvt ltd.
Thank you for your prestigious comments.

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