[Resolved]  Kent Mineral RO — service not done properly and spoil the water purifier

Sir,
I had purchase a Kent water purifier from Kayee dealer Add: 302, Rasta Peth, nr.Datta Club, Pune, Maharashtra. Ph No.[protected]. In the month of August 2009, had requested the said dealer to change the candles of my purifier and their engineer had visited my house to replace the same and I have done the entire payment for the same. While replacing the same and servicing the water purifier the engineer from Kaypee enterpreises rasta Peth Pune had neglegently handled the product. had cause damage to it. The said engineer had distrubed the entire wiring of the water purifier because of which the product had stopped working and similarly it started licking the water through its circlation pipes. I had many times requested the said dealer to solve the problem but the said dealer did not solve the problem till nor even any engineer has visted to my place inspite of several request and phone calls.
Therefore I kindly request you to look into the matter and take appropriate action against the said dealer.