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we are facing the same problem I have uploaded a video on you tube for the same you can comment on it we together can make pressure on the company to replace our defective products.
http://youtu.be/VfJASYQ8NTg
http://youtu.be/VfJASYQ8NTg
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Water Purifier — improper working
SUB-COMPLAINT FOR IMPROPER SERVICEOne Eureka Forbes water purifier was purchased by me on
[protected] from VIPIN TYAGI GROUP CUSTOMER SALES SPECIALIST, 832, SOUTH CIVIL LINES, CIRCULAR ROAD, MUZAFFARNAGAR-251001 (U.P.).No service has been provided by your DEALER. They have come only once in past. Although I called him on telephone, and fixed the stand, on payment of the price. In spite of our request he has not changed the filter of our instrument till today as promised. Six days ago, I informed Shree Vipin Tyagi on mobile no. - [protected], that my instrument is not working properly. But he did not send the service man till today.
3 persons in my family are under fever since then. I am not getting pure water for my family. I do not know how many members of my family will suffer due to impure water.
It’s high time that this issue of grave importance needs to be focused upon. I expect n urgent reply from you.
Yours faithfully
Mr.Raj Kumar Aggarwal
Advocate
Near civil court
On G.T. road
P.O. Deoband.Distt- Saharnpur U.P.
PHONE NO.[protected], [protected]