[Resolved]  Kent RO — no service after purchase

i have purchased 1 kent mineral RO water purifiers from verma sanitory Baraut distt. baghpat.The agency assured to provide services within 2 days of receiving complain. But it has been more than a month, i have repeatedly asked the agency to send its service provider to make my Kent water purifier functional and all of my request are just unheard . Now when I contacted the agency directly, the person just misbehaved me by saying slang languages&told that he will not provide any service. He also reiterated that nothing will happen to him if i"ll lodge a complain to customer care services. Your company is saying to provide the best customer services, but in practical, thare is no truth in it. As i am hurt with the service, if no action will taken against the agency, then i"ii move to the consumer court.this must be treated as final notice.
from chirag jain baraut mo no. [protected].