Kent RO — AFTER SALES SERVICE IS POOR/ PRODUCT IS NOT RELIABLE

Kent RO — AFTER SALES SERVICE IS POOR/ PRODUCT IS NOT RELIABLE

B BANTHIA DEVENDRA from Mumbai, Maharashtra

AFTER SALES SERVICE IS "ZERO" I have purchased Kent Grand + MIneral RO Vid e Model Sr No KRO90253404 from M/s Global Enterprises Bhopal on dated 10/03/2009 vide Invoice No 3083. After sales service is very very poor. 11 months have been passed no quality check were done by company. While follow up & complaint to dealer for poor performance of matchine, he sent one technician after three months and asked for charges of Rs3000/- towards faulty parts, When we told about warranty he said that Warranty is only on papers company is not responsible for warranty. While discussion with our neighbours who has purchased same matchine were stopped using the new matchin and now using other Brand. Devendra Banthia Bhopal [protected] Was this information helpful? No (0) Yes (0)

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rinkukhurana

from Ludhiana, Punjab

I had purchased KENT RO water purifeir since last 1 year. I had many problems in it time to time. I had complained to the dealer, he came for servicing atleast 10 time & now the purifiear is not at all working properly again.I think i had done a big mistake that too much poor service pls send us a spl engineer or change this ro system or i will send u consumer cort summen

kuldeep singh
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