[Resolved]  Kent RO Cum Water Purifier — DEFECTIVE PIECE SUPPLY

I HAVE PURCHASED THE KENTO RO CUM WATER PURIFIER WITH TDS CONTROL WITH ALARM SYSTEM LATEST MODEL ON 3.10.2009 FROM AMBALA CANTT SHOW ROOM/DEALER BARTRA GAS AGENCY (PADMINI SHOW ROOM), OPPOSITE SADAR POST OFFICE AMBALA CANTT. THEY THAVE TAKEN OUT ONE PART AS IT WAS NOT WORKING WITH THE VIEW THAT IT WILL BE REPLACED TOMORROW OR IF IT WILL NOT WORK ENTIRE PIECE WILL BE CHANGED. BUT NEITHER THE DEALER NOR THE CUSTOMER CARE SERVICE HAS RESPONDED EVEN AFTER REPEATER REMINDERS WHEN A MONTH HAS BEEN PASSED AND WE ARE VISITING THE SHOWROOM TWICE OR TRICE A WEEK AND MAKING THE PHONE CALLS ALSO. KAVITA