[Resolved]  Kent RO System — Defective parts(Memran)

Address:

Delhi

Dear Sir,
I have purchased Kent RO on dated 24.02.09 against invoice no. - 8881 from Rameshwar Electronics Services Palace (H-3/233, Sector-16 Rohini). I have taken ANC also from kent service centre but 4 months before their service engineer came for service and said that our RO is not working properly and its one part got damaged named Memran and it will be replaced and he has demand the Rs. 2500/- for replacing this part. I am not able to understand that how this part is got damaged in a period of one year only and the company service provider is asking a huge amount for replacement.
I am a retired person and I can't afford this much. The company has cheated me by giving damaged memran or the faulty unit.
Please solve my problem as I did not know that its got damaged after purchasin by me or it was manufacturing fault.
I have doubt that it was manufacturing fault.
Please replce my faulty parts as soon as i am not in condition to pay this much amount for it now and I have no other option except close this RO and drink normal water.

M.S.Sharma
Mobile- [protected]