[Resolved]  Kent RO Water Purifier — leakage of water from pipe

i have taken AMC for my kent ro machine which is valid till next year. within a period of 20 days, i have contacted twice to the customer care regarding malfunctioning of my machine. same has been attended within a stipulated time. but problem still continues as the machine never stops resulting the loss of stored water from our roof top tank (in B-10/110, air india colony, vasant vihar, new delhi). today, i.e. on 19th october 09, monday, i have been trying the customer care tel. [protected], since morning but not able to get through. something wrong, i hope. please get my machine rectified earliest possible in order to save water and leakage.
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Aug 14, 2020
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There is water leakage from the container

Water Purifier — leakage from the machine

September 3, 2009

To,

The Manager,
Eureka Forbes
Service Head Quarters
Scheduled No. 42, P-3/C Muneshwara
Haralukunte, Kundlu
BANGALORE-560068

Dear Sir,

This is to inform you that I am using the water Purifier for last two decades. I am in service contract with
“Vipra Enterprises”
10/127, Chiranjeev Vihar,
Ghaziabad
Ph. No. 2766178 / 2713996

My contract period is valid upto 14th September, 2010.
My customer code No. 17238 – 38
Model ST 2000

I complained at the service center on 28.08.2009 as there was leakage from the machine and I could not use it . Since 28th August, I talked to them to attend the complaint for more than 10 times. But nobody turned up till date. Now tell me what to do ?

I am sending the copy of the invoice cum receipt for your perusal.

I am requesting you to do the needful at your earliest.

Thanking you,

Yours sincerely


Dr.(Mrs.) Sutapa Mukherjee

Water Purifier — leakage

i purchased an aquaguard water purifier three months back and it is out of service for the last two months.the service engineer who came for service two months back,said that the entire system had to be replaced. i have called up the office 100 s of times and nothing is happening.
i strongly believe that eureka forbes is the worst company in both its service and customer care.its an total waste

Water Purifier — Leakage from the pipe part

the water is leaking from the pipe part, custmr executives told me they are sending a guy for repair and we need to bare an amount of Rs 80 /- , but still they not came , its already left 3 weeks after this. my no [protected]. can u do something , its only 1 year only.

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