[Resolved] Kent RO Water Purifier — malfunction of machine & poor service | |||
This is the worst company & the worst product i have ever happened to come across. The service is so poor that even after calling for several number of times there is no proper response..infact most of the time no one attends to the call. The mechanics are so bad that they dont even no the basic functioning of the filter.I bought the filter a year back at the price of Rs14000/- & have spent almost Rs3000/- for its maintenance.till now about every part is replaced twice. there is a complaint on every 10 days average. I tried approaching the store many times but there is no response from them looks like they are not interested about the customer satisfaction and focus only on their sales. I would advise people not to go for this product (Kent RO Filter) as it is no value to the money.I am planning to move to the consumer court. If there is any alternative or opinion please do let me know. my details: dr.devendra chouhan ramsnehi hospital, nehru road, bhilwara. mob-[protected] [protected]@gmail.com dealer details: patni utility service, first floor, fateh tower, nagori garden, bhilwara. phone:234189, [protected]. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 3 Comments | |||
Comments
National Purefie centre — For AMC related
AMC of one Aqua Gaurd water purifier,for One year not completed ? Complaint date is[protected],Nobody should come or reply and not received my phone. Please help me for
this reaction.
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I purchased a Kent RO water purefire by Mr.Bharat Kumar From Chittorgarh, Nimbahera Rajasthan in Rs.14500/- one year ago. I purchase the above product to see the reputation of the Ketn RO. after two month purchase the product water was leak from flot valve and ifnushing switch was working. I loged the complaint and he attend also but same complaint repeat so many time. I think The product was defective. We told many time to change but he Ignore.
Let me know any customer spend 14500/- and service in not given less then two month. what can we saly about the product. Is Ketn RO water purefire si for only two month service. who will purchase if so poor performance is given by you.
now this time my Kent RO is out of order since 10days and not service engineer is attending the complaint. Please send concern person for check out and replace our KENT RO at the earliest.
Sunder Sing Baxi
104/9 R.K.Colony,
Nimbahera Rajasthan
Distt. Chittorgarh
M-[protected]
[protected]