[Resolved]  Kent W Purifier Grand Ro + — Delay in Installation

Address:Thane, Maharashtra

I purchased Kent W Purifier Grand RO + on sunday 8th August 2010 from Croma - R Mall Thane.(receipt No. 138-1039

On Sunday Kent reprensetative confirm me to install the unit within two days ( by tuesady ) .
On monday Croma Rep call me & told that unit will be installed on Tuesday.

Since no information as on wedensday ( 11th August - Time 2.45 PM ) , I called on 4053 2405 No. given by Kent reprentative .I was shock to when she asked me what is your ID No etc.

Since I was having contact No. which I had taken on sunday to clarify my doubts before purchase , I was able to atleast spoke to Kent today other wise person will be in dark.

If this kind of Kent provide the service for installation ,I don't know what hell I will suffer in future during service intervals.
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Aug 13, 2020
Complaint marked as Resolved 
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