[Resolved] Konkan Railway — Cleanliness in trains services | |
I was travelling from Udupi to Mumbai(LTT) on October 27th in Matsyagnadha express , 3AC compartment with my family. I was shocked to see cockroaches moving around the compartment. The creatures were moving all around the compartment and it was difficult to sit. While eating food the cockroaches were moving around the seats making it a very bad experience. While sleeping at night it was very frightening as 2-3 times I had cockroaches moving near my feet. I had to wrap my children in blankets and also put cotton in their ears. It seems that Konkan Railway do not clean the coaches and are not really bothered about passenger comfort. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 8 Comments | |
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Capt K P Haridasan, IN(Retd) 04 Jan 2010
8/202, Garden Enclave,
Pokhran Road 2,
Thane (W), 600410
To,
Mr. Sinha
Chief Commercial Manager,
C B D Belapur, Sector 11, Navi Mumbai 400614
Dear Sir,
Sub: Cleanliness in 2nd AC Compartment.
I was a passenger in 2nd AC compartment in Netravathi [Train No6346]. I boarded the train from Ernakulam Jn to travel to LTT on 03 Jan 2010. I found the garbage bin kept under the wash basin on both sides of the compartment full. Before reaching Kozhikode, both these garbage bins were so full, passengers have to push the garbage inside the bin with lot of effort. Very soon, it became impossible even to push, and the garbage were put near the bin. After some time I found that a big plastic bucket has been kept near one passage and the catering staff was putting their garbage in that. Soon this basket also started over flowing. I have taken photographs of these areas / garbage bins. The TT or any other official was taking any action to clear the garbage bin. Mr. SD Parkar official No 3440 was on duty.
I under stood from him that the Konkan Railway corporation has no process to clear the garbage bin from time to time or in stations. I understand that Konkan Railway is ISO certified organisation.
Pl take some corrective action. If I do not get a satisfactory reply, I will be publishing the photos and this letter in news papers.
Yours Sincerely
Capt Haridasan
(M) [protected]
8/202, Garden Enclave,
Pokhran Road 2,
Thane (W), 600410
To,
Mr. Sinha
Chief Commercial Manager,
C B D Belapur, Sector 11, Navi Mumbai 400614
Dear Sir,
Sub: Cleanliness in 2nd AC Compartment.
I was a passenger in 2nd AC compartment in Netravathi [Train No6346]. I boarded the train from Ernakulam Jn to travel to LTT on 03 Jan 2010. I found the garbage bin kept under the wash basin on both sides of the compartment full. Before reaching Kozhikode, both these garbage bins were so full, passengers have to push the garbage inside the bin with lot of effort. Very soon, it became impossible even to push, and the garbage were put near the bin. After some time I found that a big plastic bucket has been kept near one passage and the catering staff was putting their garbage in that. Soon this basket also started over flowing. I have taken photographs of these areas / garbage bins. The TT or any other official was taking any action to clear the garbage bin. Mr. SD Parkar official No 3440 was on duty.
I under stood from him that the Konkan Railway corporation has no process to clear the garbage bin from time to time or in stations. I understand that Konkan Railway is ISO certified organisation.
Pl take some corrective action. If I do not get a satisfactory reply, I will be publishing the photos and this letter in news papers.
Yours Sincerely
Capt Haridasan
(M) [protected]
Cleanliness in Trains
I had similar experience in 3A, Matsyagandha on 25th jan'10 while travelling to Mangalore and return from Mangalore to Lt kurla on 1st feb 2010 (PNR no :[protected] as Mr Niraj Suvarna had on 10/11/2009. Compartments were full of cockroaches.It was so aweful that hardly anyone could sleep.
secondly, NO water in toilets while going to M'lore and we all had to go to next compartment thro'out the journey.
Thirdly, it is unbearable to even enter into toilets as there is NO EXHAUST system.One could easily design fresh air inlnets and outlets for exhaust using motion of the train, as No extra power required ( design similar to provided in local trains ).The fan provided circulates the same polluted air inside the cubicle
in close circuit
avinash mallapur
I had similar experience in 3A, Matsyagandha on 25th jan'10 while travelling to Mangalore and return from Mangalore to Lt kurla on 1st feb 2010 (PNR no :[protected] as Mr Niraj Suvarna had on 10/11/2009. Compartments were full of cockroaches.It was so aweful that hardly anyone could sleep.
secondly, NO water in toilets while going to M'lore and we all had to go to next compartment thro'out the journey.
Thirdly, it is unbearable to even enter into toilets as there is NO EXHAUST system.One could easily design fresh air inlnets and outlets for exhaust using motion of the train, as No extra power required ( design similar to provided in local trains ).The fan provided circulates the same polluted air inside the cubicle
in close circuit
avinash mallapur
i have been traveling by konkan kanya at times 3 times a week. I have 2 issues here. The 1st one is? why do the canteen contractors Ahuja or Care catering not giving anymore water plastic pouches to passengers taking chciken thali, but give it sometimes to travelers opting for vegetable thali. Or give water pouches to both veg and non veg eaters who are travelling in A/Coaches? there were times they use to distribute to all eaters of their canteen. Are they saving on cost or making extra money on compelling the passengers to buy Mineral Water. Is it some sort of Water Scam? Railways should clarify this matter urgently.
2ndly .As for sure the toilet has a badly designed air ventilation toilet cubicle, and worst still its drainage system, one can see water stagnant at many corners with foul smell.
Lastly the garbage bins placement is just to impossible because of lack of space and so the passengers are forced to throw their garbage out of the windows. one can see while traveling in the morning trains the amount of thrash pollution that it has been doing all the route from start to the last halt. Guys imagine the waste thrown in the coming years
People also need to be educated stating passengers should not litter along by putting up SIGN BOARD.
So the question remains as to where will they throw? One way of doing it is to make the pantry contractor responsible for collecting the thrash and dispose at places assigned by the railway authorities. Remember dust bins will keep on overflowing, so pls eradicate this bin concept unless some one clears it every now n then, thus reducing the uninvited pest guest cockroach.
2ndly .As for sure the toilet has a badly designed air ventilation toilet cubicle, and worst still its drainage system, one can see water stagnant at many corners with foul smell.
Lastly the garbage bins placement is just to impossible because of lack of space and so the passengers are forced to throw their garbage out of the windows. one can see while traveling in the morning trains the amount of thrash pollution that it has been doing all the route from start to the last halt. Guys imagine the waste thrown in the coming years
People also need to be educated stating passengers should not litter along by putting up SIGN BOARD.
So the question remains as to where will they throw? One way of doing it is to make the pantry contractor responsible for collecting the thrash and dispose at places assigned by the railway authorities. Remember dust bins will keep on overflowing, so pls eradicate this bin concept unless some one clears it every now n then, thus reducing the uninvited pest guest cockroach.
Konkan Railway — Make it Local
i just want to say ,that plz make konkan railway like Local upto Sawantwadi, Bcoz there are more number of passenger travel during Summer, Ganpati Festival, Diwali, and Holi and that's our special festival ,so we need it change not for 12months of year but for above ocasions only. Pl do something... there is need for providing Good traveling service and not for making milstone of konkan railway.Thank You
I too was travelling from mumbai to mangalore on 31st october 2011 through and fro all the AC compartments are kept so untidy the cockroaches are roaming all around us what are the train fares for if you cannot maintain our trains the toilets are so unkept there is no water no maintenance of toileteries
during my frequent travel by konkankanya, mumbai to goa train i have noticed that the ticket checker never comes to check the tickets in 2nd class sleeper. one day while i was sleeping on my reserved upper berth a man travelling with waitlisted ticket slept near my legs on upper berth, since the TC never comes to check tickets there are lots of waitlisted passengers lurking around.
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+91 22 2757 2017
+91 22 2758 7180
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Post Box No:9 Belapur Bhavan Sector-11 CBD-Belapur, Mumbai, Maharashtra, India - 400614
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The matter is very interesting and needs suitable and appropriate solution to wipe out all those things happenings in trains. IT IS NOT ONLY IN KONKAN RAILWAYS BUT IT IS A MATTER OF CONCERN IN INDIAN RAILWAYS.
About Cleanliness, the matter has to be put on high alert and to open the eyes of sr.officers.
Regards
Sunil Kumar K
Vadodara