[Resolved] Kotak Mahindra Bank — Credit Card EMI Issue | |||
Hi Team, This message is just to let you guys know about my frustration for the Credit Card Facility which Kotak Mahindra Bank is providing. I have a Salary Account (Kotak Mahindra Bank CRN:[protected] with Kotak Mahindra as my employer 'eInfochips' has affiliated with the bank for their employees. I have got their Urbane Credit Card facility because one of their sales team guy named Mahesh (his number is +91-[protected] & has left the bank after selling that card to me) promised me to provide a card on which I will be able to convert the transaction amount of more than 3000/- into flexible EMI plans with no Interest for 3,6,9 months. Recently, I did an transaction of 8000/- for a gym & when I called their customer care executive they said they will be charging me Interest + Processing Fee on this amount(from where did this Processing Fee came ?). Their sales person never informed me on Processing Fee any day. Bank's care executive now tells that they will be charging both Interest & Processing Fee because of the recent change notified by RBI guidelines. This thing has disturbed me as I am feeling cheated & I have started facing some serious financial difficulties. Although, increment in the installments amounts will not too much, but I can’t bear the pain of being cheated by this bank. My plans for buying few other things in the coming days through that credit card are getting affected & I am surely closing with this Credit Card thing of Kotak Bank. Can this forum help me ? Hitesh Chaurasia +91-[protected] chaurasia.[protected]@gmail.com Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
 5 Comments | |||
Comments
KOTAK MAHINDRA BANK. — credit card let fee
HI .I AM USED KOTAK CREDIT CARD .LAST MONTH DUE AMMOUNT IN (1042.73) RUPEES AND DUE DATE IS 02.01.2011.SO THIS DATE IS SUNDAY.I AM NOT AVILABLE IN DELHI.BUT NO CALL IN OWN NUMBER IN BANK.THEN LET FEE CHARGE IS( 606.65).I AM NOT INTRESTED IN THIS BANK. PLS SOLUTATION THIS PROBLEM.
Dear Mr. Chaurasia,
We are sorry for you having a reason to be dissatisfied with our services. We wish to inform you that our bank official shall contact you at the earliest to address your grievance and resolve the same to your satisfaction.
Assuring you of our best services at all times.
Thanks and regards,
Kotak Team
We are sorry for you having a reason to be dissatisfied with our services. We wish to inform you that our bank official shall contact you at the earliest to address your grievance and resolve the same to your satisfaction.
Assuring you of our best services at all times.
Thanks and regards,
Kotak Team
To Kotak Support Team,
Guys, do you have any idea about the issues I am facing ? The amount is due on 23rd and I am out of town from 15th to 25th August. Who will pay the amount if it didn't got resolved by tomorrow morning ? And when I will not pay the amount on time than you people will ask for late payment fees.
Why I still haven't got any call to resolve my issue ? Your behavior in this issue is questionable & I will make sure to let the world know about your services.
Thank you,
Hitesh Chaurasia
+91-[protected]
Guys, do you have any idea about the issues I am facing ? The amount is due on 23rd and I am out of town from 15th to 25th August. Who will pay the amount if it didn't got resolved by tomorrow morning ? And when I will not pay the amount on time than you people will ask for late payment fees.
Why I still haven't got any call to resolve my issue ? Your behavior in this issue is questionable & I will make sure to let the world know about your services.
Thank you,
Hitesh Chaurasia
+91-[protected]
How can we ask bank to provide 1 day of grace period on due date ?? when bank saying they do not have any provision of grace period ?
I am holding kotak bank saving account and credit card. From past 3 months bank website hags down on my due date and payment going to them in next day..upon my complaint to nodal officer late fee and interest reversed twice by them but 3rd time they r not ready . I am also using other banks credit cards where they r giving 2 days of grace period without any hassle. Like - HDFC, CITI, SBI but when comes to kotak it is worst ever.
I am holding kotak bank saving account and credit card. From past 3 months bank website hags down on my due date and payment going to them in next day..upon my complaint to nodal officer late fee and interest reversed twice by them but 3rd time they r not ready . I am also using other banks credit cards where they r giving 2 days of grace period without any hassle. Like - HDFC, CITI, SBI but when comes to kotak it is worst ever.
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27 BKC, C 27, G Block, Bandra Kurla Complex, Bandra (E), Mumbai, Maharashtra, India - 400051
Credit Card — Issue of Credit Card
I recently had applied for a credit card for Citibank.They advised that due to the feedback from CIBIL, they can't issue any credit card to me.Now I fail to understand that I do not have any outstanding amount to be paid to any bank as per my knowledge.I contacted Citibank and they send the the control number but even with that CIBIL cant help me.I fail to underdstand what is the exact issue and don't exactly know when can I get this sorted out.I applied for a housing loan and that got approved worth 35 lacs.I fail to know if the housing loan can be approved then why can't the credit card be,since CIBIL plays a role in determining the credit rating of an individual.
Kindly advise.