[Resolved]  Kotak Securities Limited — fraud with sub broker

Address:Kishanganj, Bihar

I am abhishek mohan , sub broker of nse( INS[protected]/[protected], affiliated to kotak sec ltd with last 4 years .
this is regarding bad business process and fraud by kotak sec to me in feb 2011.
Fraud and cheat of TOTAL rs 68000 in form of access charges of automated voice recording machine and vsat surrender valuation .

1.> Kotak sec has failed to provide the vsat agreement copy and DONE fraud OF rs 42000 in vsat surrender.HE ONLY BACK ME RS 48000 BUT IT WAS SAID FULL REFUND OF RS 90000 FOR VSAT I HAVE ALREADY DEPOSITED BEFORE 4 YEARS .

WHEN I ASK ABOUT THAT , THEY SAID KOTAK WILL NOT FOLLOW NSE RULES AND KOTAK WILL PAY ACCORDING TO KOTAK RULES ...BUT I WANT TO SAY THAT THERE WAS NO ANY RULE AS NOW THEY ARE SAYING . I ASK ABOUT PAPERS , THEY SAID KOTAK CAN NOT TALK THIS ON RECORDING PHONE LINES .

WHY KOTAK IS HIDING THE FACT .

2.>and started to debit my account for rs 26000 with no any intimation or prior consisting.
THEY HAVE SAID ME 2 YEAR BEFORE THAT THIS MACHINE HAVE NO ANY COST AND THERE WAS NO ANY NOTICE OF MACHINE COST.


my contact details [protected]
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Aug 13, 2020
Complaint marked as Resolved 
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Dear Abhishek,

We hear you. We will look into the matter and address your concern at the earliest. In the meantime, do share your contact details with us at service.[protected]@kotak.com so our customer care executive can get in touch with you.

Regards,
Team Kotak Securities
Dear Abhishek,

We understand your concern. Our Relationship Manager will get in touch with you at the earliest to resolve all the issues to your satisfaction. With regard to the AVR machine, we would like to state that it is one of the many best practices we follow to ensure clients are not misled at anytime. This is to safeguard the interest of all parties concerned. Please do share your feedback with us on ks.[protected]@kotak.com once your queries are resolved

Regards,
Team Kotak Securities
Hi Abhishek, was this resolved by Kotak?
Hello My name is Darshan KN
A Kotak broker named Doreswara NM chief agency partner took an amount of 50k to open an insurance policy . But he neither opened the insurance policy nor he refund my amount. It's been 5 months since he took the money .please help me ...

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