[Resolved]  Kotak Securities — Kotak Securities might be suspended client’s account without any prior intimation

Address:Varanasi, Uttar Pradesh

Please pay attention, I have got something important to say. If you don't pay attention now, you'll get it all wrong later.

Kotak Securities might be suspended client’s account without any prior intimation, especially if the client has appeal at SEBI, NSE, BSE, NSDL & CDSL to help.

First of all, if you've account with Kotak Securities then you must check your contract notes and ledger regularly. Be keep remember that your account could be suspended without any prior intimation, if you have found any unfairly charged penalty in ledger and requested to refund.

To sum up, there are two characteristics of the company which you must be cooperated. Only thereafter it may be a tremendous pleasure for the company to work with you: (As I’ve experienced)

• You should never request to refund the interest or penalty which has charged on BTST trade.
• You should never request to refund the interest or penalty which has charged for late payment, even if you've already paid on the same day of delivery trade. (Don't forget, all long or short positions stands on margin could be squared up automatically in case of market crash, there may be a huge LOSS.)

Kotak Securities will never solve the fault of system because the fault is fruitful for the company.

Moreover, once the unfair penalty has debited from ledger and you ask for the correction through email, then you will never get response from the persons who are the representative of Kotak Securities, unless you will not be annoyed and will have asked at investor’s grievance cell of SEBI or NSE/BSE to help regarding refund the unfairly charged penalty by the Kotak. Thereafter unfairly charged amount, you may get refund. But your account will be suspended without any prior intimation, instead of finding right solution of such critical fault of the system. (As well as happened with me)

Anyways, you are a best of the best investor or speculator who neither check ledger nor request to refund unfairly charged penalty.
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Aug 13, 2020
Complaint marked as Resolved 
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Dear Mr. Khandelia,

This response is from Kotak Securities Limited.

We would want to solve your issues at the earliest.
For the same please mail your client ID to ks.[protected]@kotak.com.
Someone from our end would surely get in touch with you.

Regards,
Kotak Securities

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