[Resolved]  KSRTC (Karnataka State Road Transport Coporation) — Complaint Against KSRTC (Karnataka State Road Transport Corporation)

I did book a ticket online for[protected] from Kottayam to Bangalore.
My PNR Number was J16404710.
The Trip code was 1800KTMBNG. The service was cancelled [ I did get a news that the service happens only for Friday Saturday and Sunday]. I was not informed of the same. If a service gets cancelled I think it is the duty of the organization who had collected money to refund it and inform the customer.


I did demand a refund atleast of the money that was deducted for this travel for which the service was cancelled. I did give a call to the awatar cell and they did reply to send a mail to [protected]@ksrtc.org I did do the same.

I did get a reply as below.

[protected][protected][protected][protected][protected][protected]
on Feb 19 (6 days ago) they replied

Dear Sir/Madam,

We are in receipt of your mail. Your request for refund is on process.

Regards,
Awatar Support.
[protected][protected][protected][protected][protected][protected]

After this reply nothing did happen and my money was not refunded. Also I do not wish to call again to the KSRTC (any division) as the response is as if they are giving something for free to me.

Please treat this as a complaint and hope my grievances are understood by the authorities.
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Aug 14, 2020
Complaint marked as Resolved 
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If some one wants to contact me please do so

Mob: [protected]

Email : asish.[protected]@gmail.com
Dear Friend

Now a days people just book e-ticket without confirming any thing. They just print out the ticket and come to the Bus Stand without confirming the news. If they book a ticket from the authorised Booking Counter, they can get the complete details. Many services will be on Fridays, Saturdays & Sundays. I always book the ticket from authorised counters only. If ticket booking is to Kerala, please check out there may be hartals/bundhs without any information.

Please check the timings.
Respected Sir/Madam,

I would like to take the opportunity to appreciate KSRTC doing a very good job and they are making outstanding performance in the business as well as establishing their routes with volvo busses. I'm based in Palamaner which is in Chittoor district of AP. There is a ghat section after passing the Palamaner town. I could see many major accidents happening atleast once in 2 days. It's taking many lives just with a fraction of time. In that majority will be because of KSTRC bus drivers itself. Since the vehichles are very good in pickup drivers can drive very fast and it leads to the consequences.

This is a never ending story and we have been seeing so many unbelievable incidents in front of her eyes, hence I'm requesting you guys cut down the speed for such kind of route vehicles, so that it will avoid accidents in a major way. Imagine if something happens one among us how bad the situation will be. Please think about this. This is applicable for KSRTC volvo busses as well. Those guys also drives crazy. Kindly take a necessary steps for such kind of route busses. It will be highly appreciatable. For your information I'm also one of your valuable customer since from 15 years.

All the best.
Yours Faithfully,
Arun Kumar.K
WE ARE RUNNING OUR BUSINESS FROM DOOR NO 2928/1A L 17B B.N.ROAD MYSORE AND KSRTC BUSSES JUST STOP IN FRONT OF THE DOOR OF OUR SHOWROOM AS THE BUS STOP IS ABOUT 70 MTS AWAY FROM OUR DOOR BUT THEY STILL STOP INFRONT OF THE DOOR WHICH MAKES IT DIFFICULT FOR OUR CUSTOMERS TO COME IN OUR SHOWROOM I WENT TO DIVISIONAL CONTROLLER KSRTC MYSORE AND HE ASSURED ME THAT THEY WILL TAKE A STEP AGANIST IT BUT IT IS ALMOST FOUR MONTHS NOW AND I THINK HE MUST HAVE FORGOT TO TAKE ACTION SO I REQUEST YOU TO KINDLY TAKE SOME ACTION AGANIST THIS PROBLEM AND MAKE A PASSENGER SHED AT ITS RESPECTIVE PLACE
Dear sir,
My name is Srinivasa from Mysore, I am working in a private company in Mysore Ooty Road, Mysore dated 13/12/2010 Morning 8-30 a.m. waiting the bus near the JSS College in Nanjangud road, Bus no 212 Doddakattur Bus No. KA09 F 3624 the time is 8-57 bus was not stop in the JSS College bus stop and just slow the bus in diffictly i catch the bus in running only, after that I asked the condector he his replying the answer very roodly and also he is telling when i was join the job the government not given the trainning for me i am working like this only ! this is the way staff behaver with the passanger ?
please make the action against him.
Thanking you, ( My ticket no. 00171801 time 8-57 dated 13/12/2010)
Srinivasa
My E-Mail ID [protected]@rediffmail.com
BANGALORE IS A WIDE AND A BUSY CITY WHICH IS WELL KNOWN AND AS ITS VERY WIDE IT IS DIFFIULT TO TRAVEL UNLESS THERE ARE BUS FACILITIES, YESTERDAY NIGHT I WAS LATE AND AROUND 10 I WAS WAITING FOR BUSES AT SILK BOARD TO HEBBAL AND NO BUSES WERE THERE AND GOT A BUS TO MARATHAHALLI AND WENT HALF WAY AND AGAIN FROM MARATHAHALLI AND THERE WAS NOT ONE BUS FOR MORE THAN 40 MINUTES AND AT THAT TIME IT IS VERY DIFFICULT FOR ANYONE TO FIND RELIABLE TRANSPORT. SO WHY IS THERE SO LESS BUS FACILITY IN BANGALORE AFTER 9 OR 10? CAN'T PEOPLE TRAVEL IN BANGALORE AFTER 9 OR 10? SAFETY IS AN ISSUE I KNOW THAT IS WHY I WANT TO REQUEST THE GOVERNMENT TO ISSUE BUS FACILITY TILL LATE NIGHT!

Please its a kind request!
Dear Sir/Madam,

I and my wife went to south India tour from Himachal State, Kangra Distt, to pilgrimage and to see the beauty of south India for last ten days. While travelling form Kalghatgi to Karwar by Bus No. KA42F1492 We were charged double bus fare by bus conductor (His photo attached) around 2pm on 15th March 2016. When we disagree to pay double for the bus fare. The bus conductor threaten to kick out in the middle of the road. So we have no other choice, but to pay him. Therefore, we were very upset and writing this complaint letter.

Now, we request you all to take quick necessary action against him.

Thank you for your great help and secure tourist or passangers who came from other states.

Yours faithfully
Dhundup
HP India

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