[Resolved]  Lakme Salon — Lakme Salon, Kilpauk Chennai

Address:

Tamil Nadu

I visited the Lakme salon at Kilpauk in Chennai on May 3, 2010. I was atended to by one Mona, who did a full waxing for me. She was wearing dark glasses and I was wondering why. While she was doig my waxing, i asked her why she was wearign the glasses, fearing she may have conjunctivitis. However, she gave me some story of how while she was doing a pedicure for someone and the water went into her eyes and she had a reaction. Later however, i asked another lady, who threaded my eyebrows, what was wrong with the said girl Mona. this girl told me that Mona had "Madras Eyes". I was very worried since i have a 9 month old baby, but the4 girl said as long as you dont look into her eyes, you will be fine.
even though i was unconvinvec by the 'not looking into her eyes' story, there was nothign much i could do, since mona had already done my waxing.
i went home and had a full body bath with detol, and also washed my eyes with soap and lots of water, since i was worried about my little baby getting infection.
this was 2 weeks back.
now my 9 month old baby has viral conjunctivitis. red and swollen eyes, watering, discharge. he is in acute discomfort. the doctor has prescribed antibiotics and i am watching my son suffering due to the utter callousness o fthe lakme staff.
i wish to bring this to your notice so that you can have a policy on this if you dont already. this is just not done
firstll, the girl mona shoudl never have been permitted to be present at the salon, not shoudl she have been permitted to work on clients in her condition.
in any event, i shoudl have been informed that the lady doing my waxing was suffering from conjunctivitis so that i coudl have decided whether i consented to the same or not.
i am appalled at the absolute negligence and callousness on your part.

uttara