To

The General Manager
Krishna Auto Sales
Chandigarh

Sub:- Replacement of defective Skoda Laura Car Registered No. PB-10CP-7296

Dear Sir,

Kindly refer to your letter dt. 22.12.2009 asking us to take delivery of the above mentioned car after repairs.

In this connection, we would like to recapitulate the following sequence of events in respect of the above mentioned car:-

SKODA LAURA Car Engine No.BXE203939 and chasis No. TMBBSH1Z58A155082 was purchased from your dealership at Ludhiana on 26.03.2009. Later on the car was registered as PB 10CP-7296.

The above mentioned car when driven above 80 to 90 km/hr came to sudden halt number of times which was dangerous for the safety of car as well as the occupants of the car.

We sent the car to your workshop for repairs, it was claimed by your workshop that the car has been duly repaired. We collected the car from your workshop but the problem instead of solving further deteriorated & sudden halt of car accurred even at 60 to 70 km/hr. Three such incidences occurred & it was a miracle that no one got injured.

Above has been brought to your notice & even to the notice of Mr. Passi. We are enclosing copy of our e-mail at 03.12.2009 but no serious action has been taken by your company to replace the defective car. After making an investment of Rs. 16.25 lacs our lives have been endangered by SKODA Company by delivering us a defective car. Even after repairs by your workshop the basic problem still persists. As such, we are not prepared to collect the defective car. Please replace the car immediately.


You are tarnishing the reputed world known name of SKODA. Please do not delay the matter & replace the defective car immediately.



Thanking you

Deepak Builders
98763-60111



Copy to:- M/s Skoda Auto P Ltd, Aurangabad with the request to kindly replace the defective car to avoid any further damage & injury to the car & Occupants.