[Resolved] LG Electronics — Unable to fix the fridge bought 4 months back even after repeated complaints | |
We purchased a LG fridge from Viveks, Indiranagar, Bangalore. The fridge was not working fine after 5 months and we informed the LG service people at LG Service center, Rajaji Nagar, Bangalore. The service centre people did not respond to our complaint for a long time.After continoulsy contacting them they sent a technician "Basha" who came but was unable to fix the problem.Basha has being giving us some excuse every time he is unable to fix the fridge.The freezer which was the only compartment in the fridge that was working earlier, is also not working now after he replaced some parts.He has also not given us any job sheets as part of the service he has done.Even after informing thier manger Mansoor, they do not bother to get it fixed and it has become more than a month that we have been waiting. Hope you will look into the problem seriously and take necessary action immediately. Complaint No's raised by us:S8C30702308, S8C32101224 Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
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