[Resolved]  LG Electronics — Unable to fix the fridge bought 4 months back even after repeated complaints

We purchased a LG fridge from Viveks, Indiranagar, Bangalore. The fridge was not working fine after 5 months and we informed the LG service people at LG Service center, Rajaji Nagar, Bangalore. The service centre people did not respond to our complaint for a long time.After continoulsy contacting them they sent a technician "Basha" who came but was unable to fix the problem.Basha has being giving us some excuse every time he is unable to fix the fridge.The freezer which was the only compartment in the fridge that was working earlier, is also not working now after he replaced some parts.He has also not given us any job sheets as part of the service he has done.Even after informing thier manger Mansoor, they do not bother to get it fixed and it has become more than a month that we have been waiting.
Hope you will look into the problem seriously and take necessary action immediately.
Complaint No's raised by us:S8C30702308, S8C32101224
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    LG Electronics
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    7058
    Pending
    0
    Resolved
    4004
    LG Electronics Phone
    +91 12 0256 0941
    +91 12 0256 0940
    +91 12 0256 0900
    LG Electronics Address
    P NO - 51,Surajpur Kasna RD, Udyog Vihar, Greater Noida, Uttar Pradesh, India - 110001
    View all LG Electronics contact information