[Resolved] LG Electronics — Washing Machine Service | |||
Washing machine top loading type developed repair in the bowl spin . Spinning was not uniform and it wips . The Machine was sent to their authorised service point by name M/S Lakshmi tronix,Indira Gandhi Road, Fair Lands Salem, Ph No.[protected]. The machine was taken for servicing on 19th May 2012, and until 25th May 2012, they have not done anything to the machine. When followed up we got the feed back that no service person available . As I got frustated with the service provider, I have asked them to return the machine. The machine is available for dumping in the garbage. Lousy people!!! Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 4 Comments | |||
Comments
Me too lodged a complaint to LG regarding the same model purchased during 2000. Service people say no parts available (rubber washer at the front door needs replacement)
Dear Customer
We regret the inconvenience that is caused to you. Please get your call registered with our 24x7 Call Center @[protected] for assistance or you can mail us @ serviceindia[at]lge[dot]com
LG Service Team
We regret the inconvenience that is caused to you. Please get your call registered with our 24x7 Call Center @[protected] for assistance or you can mail us @ serviceindia[at]lge[dot]com
LG Service Team
I have the same issue. Washing machine model WD 8001C parts are not available as per the service centre.
Not sure how to raise this issue with LG.
On top of this, Service centre says that they will charge for visit charges and transportation...dont they know by looking at the machine if the parts are available or not?
This is ridiculuos from a organization like LG.
Not sure how to raise this issue with LG.
On top of this, Service centre says that they will charge for visit charges and transportation...dont they know by looking at the machine if the parts are available or not?
This is ridiculuos from a organization like LG.
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LG Electronics/washing machine — no service
I purchased LG washing machine model WD 8001 CI 10 years back. I had lodged complaint on 16th of June but till date nothing has been done to rectify the same. Technicians who visited were useless. LG has shown inability to rectify as they cant locate diagram of 10 years old model. No washing machine requires such service before 10 years. If LG cant locate details of their own product then who will purchase LG products with this kind of service