LG India — Improper SERVICE | |||
My name is Sooraj and i had given my LG DVD player for repairs. The problem was the power board . They changed the SMPS and returned it back. But NOW THERE IS NO AUDIO NOR VIDEO OUTPUT. They tested it infront of me by JUST SWITCHING it ON with NO TV to check its AUDIO or VIDEO. When i called them regarding the same , they told that it is the T.V's fault , but when i told the T.V works fine , they told it may be the AV Cable's fault , i changed the AV cable and tried , still it's not working. So i lodged a complaint in their toll free no[protected] on 11th nov , still no response from their side . NAME OF THE SERVICE CENTRE IS " TECHNO CARE" , Calicut , Kerala. Sooraj ([protected]) Was this information helpful? | |||
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Dear LG service team,
I am shekar living in Bangalore and I have a LG double door refrigerator; it was bought in the year 2004 and was working fine since then but since 3 days it is having problem and i had complained it to your service centre in Bangalore[protected]; Some lady pick the phone and i gave her all the details including my phone number[protected]. I asked her to transfer the call to her manager but she immediately disconnected the phone call abruptly (very careless on board); then another girl by pratima picked the call and confirmed that she would be sending me the complaint number because the systems were not working. It is almost half a day now since i complained and no complaint number received yet.
But before the above step, i had spoken to one Mr. Manju [protected] and asked him to send in the engineer but he too was so casual that he said he would be sending the technician only on monday. He also gave another number to do a follow up but that technician never picks the call, may be he is new to using mobile and doesn't know how to pick a call. With all these problems my refregirator is still under repair and nothing has been done yet. Dtd: 6th Dec 2010
I am shekar living in Bangalore and I have a LG double door refrigerator; it was bought in the year 2004 and was working fine since then but since 3 days it is having problem and i had complained it to your service centre in Bangalore[protected]; Some lady pick the phone and i gave her all the details including my phone number[protected]. I asked her to transfer the call to her manager but she immediately disconnected the phone call abruptly (very careless on board); then another girl by pratima picked the call and confirmed that she would be sending me the complaint number because the systems were not working. It is almost half a day now since i complained and no complaint number received yet.
But before the above step, i had spoken to one Mr. Manju [protected] and asked him to send in the engineer but he too was so casual that he said he would be sending the technician only on monday. He also gave another number to do a follow up but that technician never picks the call, may be he is new to using mobile and doesn't know how to pick a call. With all these problems my refregirator is still under repair and nothing has been done yet. Dtd: 6th Dec 2010
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