LG India — LCD PROBLEM WITHIN 3 MONTHS

Address:

Maharashtra

Dear Sir/Madam,

This was regarding my complaint dtd 27.03.2011. I have purchased LG LCD on 08/12/2010. and within 3 months there was problem in LCD part. When i called your customer care they told me that your problem will resolve in 5 working days. but today is 11.04.2011 and i have not received nothing from you.

I am facing very poor service from you. Your executive Mr. Manish Sawant([protected]) call me on 29.03.2011 and told me that we will replace the part in 3 working days. Then your techicen were came to my home and checked the problem and then after on 06.04.2011 ur another executive came to my home and told me that we will refund or give u new LCD. and also taken my bill zerox and ID proof copy.

When i called Manish Sawant, He was laughed on phone and took problem very lightly. I told him that becos o[censored] i have missed all my world cup matches but again he told me that ur problem will resolve my another thursday (14.04.2011). But he was not sure about the same.


I am very upset with such kind of service and will take this to consumer court.



I[censored] want to call and also escalate to higher also.Pls do action against Manish Sawant([protected]).

Also I will NOT prefer any product of LG in future and also told my friend and relatives of the same.

Thanks LG ( LOW GOODs)


Amit Sawant
[protected]
[protected].