[Resolved]  LG Ld460 — Manufacturing Defect-No Replacement/Repair

Address:

Mumbai Suburban, Maharashtra

Hi,

I purchased a 42'' LCD LG model number LD460 from Snehanjali Bhayandar Maxus Mall on 27th March. The manager(Vijay) promised to deliver it on 4th April 2011 but failed to deliver. Finally it was delivered in May. After which we saw that the LG piece was defective and had scratches on it. We filed a complaint for replacement of piece or money back with both LG and Snehanjali but both failed. For the first two months Snehanjali''s manager Vijay promised to give our money back but failed to do that.He did not even replace the piece with the new one. Now the manager has changed and again they are fooling us by saying it will take atleast 20 more days. I already had enough of this waiting process and now i wish to get money back and do not want this product from Snehanjali.
I have more problems with Snehanjali than with LG.I am feeling like suing them for the issues tehy have created in last 3,4 months.
Please help me and redirect me what should i do. Thanks, Ashish